Media Ethics Division

2022 Abstracts

Research Paper • Student • Carol Burnett Award for Graduate Student Papers • Exploring moral ecology in the coverage of the 2020 racial protests: Analyzing sentiment and intent classification of Newspapers and Broadcast news content in the US • Gregory Gondwe, University of Colorado • This study contributes to the literature of media moral ecology and the Ecological Momentary Assessment (EMA) model. It does so by significantly expanding the methodological approaches, and theoretically, by incorporating media genres as a form of moral ecology that informs journalistic practices. The study uses the 2020 news content about racial protests to examine whether the media genre/category (Newspaper or Broadcast) affects how journalists choose to uphold their moral features of implicit norms, the harm principle, and the question of justice. Findings suggest that compared to broadcast media, newspaper genres are more likely to uphold ethical values when reporting racial protest. However, this only happened when political affiliations were controlled for. But when regressed with political affiliations, the effects were significantly skewed, indicating a higher presence of adulterated moral features in the news stories.

Research Paper • Student • Carol Burnett Award for Graduate Student Papers • A Need for Change: The Perceived Power of Media and Journalists in Greece • Minos-Athanasios Karyotakis, School of Communication HKBU • Through 42 interviews with prominent political actors in Greek society, such as members of political parties (including Members of the Greek Parliament and their employees), alongside with well-known anti-fascists during 2019 and 2020, this paper analyses their opinions, ideas, and thoughts regarding the role of media and journalists in the events connected with the Macedonian Name Dispute (MND) in 2018 and 2019. MND was one of the most influential securitized topics on the agenda due to the promoted “Prespes Agreement” from the then-government that was supposed to solve the dispute. The use of MND in Greece’s political competition provoked several important events, such as the government’s fall and change. This study reveals that the MND’s coverage for the interviewees was a part of the problematic Greek media landscape, in which the journalists and the media are perceived as the most powerful societal actors in the country. In addition, the interviewees tend to believe that Greek journalism is not real journalism, as the professionals of the field are pulling strings to realize other goals than serving the public.

Research Paper • Faculty • Open Call • Ethical Organizational Listening in Issues Management for Stakeholder Engagement and Moral Responsibility • Shannon Bowen, University of South Carolina; Marlene Neill, Baylor University • Ethical listening is an essential component of strategic issues management as an executive-level problem solving function. This qualitative study of elite Chief Communications Officers (CCOs) seeks to help fill a gap in making listening an explicit and purposeful part of ethics. We seek to enhance the vital role of listening in engaging stakeholders and demonstrating moral responsibility in issues management.

Research Paper • Central Office Staff • Open Call • Confucian Virtue System: Bring Media Ethics (Back) to a Humanistic Path • Yayu Feng, University of St. Thomas • This article engages with Confucianism, the Chinese moral philosophy, and aims to introduce how Confucian ethics could benefit media ethics theorizing by explaining the central component in this ethical system: the notion of good and excellent it pursues and its highest principles. It facilitates a better understanding of the cultural and philosophical context that shapes media’s role in countries influenced by Confucianism, and contributing to the field a new perspective as it searches for global framework.

Research Paper • Faculty • Open Call • Tear down this wall: Native advertising as boundary object in scholarship. • Andrew Duffy, Nanyang Technological University • Journalism’s iconic wall separates editorial from advertising with entrenched ideological differences. A hybrid form straddles this wall: native advertising. As a boundary object where competing fields meet, this has been a subject of growing scholarship, making it a suitable subject to investigate the doxa and habitus of academic thought in different fields. This paper analyses titles and abstracts of papers in journalism and advertising scholarship to assess how each frames the subject of native advertising, with a view to identifying ontologies and axiologies of each. It observes the value of such analysis of boundary objects as a means to identify limitations and potentialities in cross-disciplinary work; and to challenge epistemic authority in differing fields. Mapping fields creates space for re-articulation of normal practice in scholarship. This paper also expands earlier theorising on boundary-work to include pragmatics as an element of any field and associated boundary.

Research Paper • Faculty • Open Call • I Dare Someone to Try: SNL’s “Can I Play That” and the Ethics of Whitewashing and Stereotypes • Rick Moore, Department of Communication and Media, Boise State University • The topic of whitewashing has been discussed in the popular press for many years. Scholars of media ethics, however, have been very slow to investigate the phenomenon. In this paper I wish to suggest a rather unusual place for academics to catch up on the most recent complications that whitewashing proposes. Given its growth in complexity, though, the problem—if looked at in all its dimensions—may have reached the point where it is insurmountable.

Research Paper • Faculty • Open Call • Journalists with Different Mindsets Agree on Truth as the Profession’s First Obligation • Greg Munno, Syracuse University; Megan Craig, Syracuse University; Katherine Farrish, Central Connecticut State University; Alex Richards, Syracuse University • This mixed-method study examines the mindset journalists bring to their work. Study 1 (n = 167) asked professional journalists, journalism professors, and student journalists to rank statements on journalism ethics and norms from most to least like their mindset toward journalism. Using the factor analysis procedure common to Q methodology, we identified two distinct mindsets among the participants. One factor expresses a neutral journalistic mindset that favors dispassionate reporting. The other shows more concern with the impact of journalism on its sources and a desire for more engagement in political discourse. A participant pool larger than that of a typical Q study allowed for additional quantitative analysis that identified significant differences in journalistic mindset by age, gender, professional experience, and journalistic platform. Using an explanatory-sequential design, study 2 (n = 16) further explored the journalistic mindset—the underlying web of beliefs and attitudes about the profession’s core values—with a textual analysis of follow-up interviews. The results, we believe, have applications to research on journalistic ethics and norms, and may provide some insight into the divisions generating conflict in many newsrooms today.

Research Paper • Faculty • Open Call • Always Let Your Conscience Be Your Guide: Analyzing Moral Conviction, Perceived Motives, and Organization-Public Relationships in Corporate Social Advocacy Efforts • Holly Overton, Penn State University; Anli Xiao, University of South Carolina • “This study conducts an online survey (N = 267) to examine the role of moral conviction as a

predictor of organization-public relationships (OPR) in the context of corporate social advocacy

(CSA). Four types of attributions are examined as a mediating variable. Results indicate that

moral congruency between an individual and an organization directly leads to stronger trust and

power balance and that moral conviction positively predicts all four OPR dimensions through

values-driven attributions. Implications are discussed.”

Research Paper • Faculty • Open Call • Moral Foundations in Life Narratives of Emerging Adults in Media-Related Fields • David Craig, University of Oklahoma; Katie Place, Quinnipiac University; Erin Schauster; Patrick Plaisance, Penn State; Chris Roberts, University of Alabama; Ryan Thomas; Casey Yetter, University of Oklahoma; Jin Chen, Penn State University • The purpose of this study was to explore the moral foundations evident in the life narratives of emerging adults in media-related fields, based on analysis of life story interviews with 182 recent graduates from six media-related programs across the United States. Participants offered rich accounts of how their sense of morality was shaped over the course of their lives, and thus influenced their sense of the virtues of care/harm, fairness/injustice, ingroup loyalty/betrayal, authority, and purity/integrity. Findings identified how individuals draw upon concrete examples of the moral foundations from their childhood, but also identified ways in which individuals moral awareness had refined during emerging adulthood. Thus, media educators must develop pedagogy that best enables our students to a) reflect on moral values and the roles they play in students’ holistic lives, b) engage in dialogue about virtues and moral foundation concepts, and c) have opportunities to explore and refine their moral awareness with regard to the media fields they will enter.

Research Paper • Faculty • Open Call • Moral Orientations and Traits of Public Relations Exemplars • Patrick Plaisance, Penn State; Marlene Neill, Baylor University; Jin Chen, Penn State University • This study seeks to contribute to moral psychology research on media professionals with a survey of the highly selective College of Fellows of the Public Relations Society of America. The study explores personality and character traits as well as ethical ideologies, and it also introduces the Moral Foundations Theory (MFT) assessment to media ethics scholarship. Results (N = 59) affirm the exemplar status of Fellows, indicated by their top-ranked Global Character Strengths, including Honesty and Fairness, their above-average scores on Conscientiousness and Openness to experience traits, as well as the fact that a large majority reject relativistic thinking and demonstrate a strong concern for harm. Results also document positive correlations among several factors linked to empathy, justice and concern for harm. Those, coupled with an embrace of the MFT’s Harm/Care and Fairness/Reciprocity foundations, suggest a progressive moral orientation, and affirm the usefulness of a neo-Aristotelian framework for media ethics scholarship.

Extended Abstract • Faculty • Open Call • Moral reasoning and the life stories that depict personal interest, maintaining norms and universal principles • Erin Schauster • 75-word Summary: Moral exemplars in advertising are ideal candidates for understanding moral reasoning because of the challenges they face in the collaborative practices of strategic communication. Life story interviews and DIT results suggest that, while they exhibit high levels of moral reasoning, reasoning based on personal interest and, more so, maintaining norms are used to justify ethical decision making. More research is needed to understand the integrated, collaborative work of strategic communication and practices that influences norms.

Research Paper • Student • Open Call • Skepticism, Egoism, & COVID-19 Advertisements: An Exploratory Study of Consumer Attitudes and Moral Foundations • Christopher Vardeman, University of Colorado Boulder • The COVID-19 pandemic has created unprecedented challenges for advertisers, and for small businesses in particular. Many retailers have had to adopt new messaging strategies to address responses to the virus in order to allay fear. This study measures consumer attitudes toward advertisements that make reference to COVID-19 safety responses alongside individual factors of advertising skepticism, egoism, and moral foundations thought to influence and predict such attitudes. Results are interpreted and implications for advertisers are discussed.

Research Paper • Student • Open Call • Morality rules: Understanding the role of prior reputation in consequences of scansis • Lewen Wei, Pennsylvania State University; Pratiti Diddi, Lamar University • Drawing from literature on crisis communication and moral licensing/consistency, we explored the role of prior organizational reputation on people’s responses to organizations’ morality-oriented negative publicity (i.e., scansis) through an online experiment (N = 293). We found organizations with better prior reputation tended to get more severe backlash in scansis than those with poorer reputation, which implicated the need to take the unique role of morality in scansis into account in both pertinent research and practice.

Research Paper • Faculty • Special Call for Ethics and Inclusion in Media Practice • A New Objective: Recasting Journalism Ethics Through the Racial Reckoning • Brad Clark, Mount Royal University • During the “racial reckoning” in 2020, racialized and Indigenous journalists in the United States and Canada called out their employers and industry for the systemic racism endemic to news operations and content. They explained their frustrations, criticisms and insights in columns, social media posts, essays, interviews, and other published media, frequently challenging notions of objectivity. This paper uses a qualitative content analysis of those media accounts to explore how journalism’s dominant ethic subverts inclusive newsrooms and news coverage.

Research Paper • Student • Special Call for Ethics and Inclusion in Media Practice • Converging Theory with Practice in the Media Skills Classroom • Alexis Romero Walker, University of North Carolina at Chapel Hill • This article provides that there is a need to incorporate contemporary media and film theory in the media skills classroom to adequately work to decolonize education and bring equity to higher education media programs. Using an autoethnographic approach, the article showcases how to incorporate concepts related to equity in lighting in the skills classroom. The article additionally provides an adjusted approach to critical media literacy to effectively bring equity and inclusion to the media skills classroom, and proposes questions that instructors should ask themselves as they create their curriculum for their courses.

2022 Abstracts

Media Ethics Division

2021 Abstracts

Research Paper • Student • Carol Burnett Award for Graduate Student Papers • Gregory Gondwe, University of Colorado • Exploring moral ecology in the coverage of the 2020 racial protests: Analyzing sentiment and intent classification of Newspapers and Broadcast news content in the US • This study contributes to the literature of media moral ecology and the Ecological Momentary Assessment (EMA) model. It does so by significantly expanding the methodological approaches, and theoretically, by incorporating media genres as a form of moral ecology that informs journalistic practices. The study uses the 2020 news content about racial protests to examine whether the media genre/category (Newspaper or Broadcast) affects how journalists choose to uphold their moral features of implicit norms, the harm principle, and the question of justice. Findings suggest that compared to broadcast media, newspaper genres are more likely to uphold ethical values when reporting racial protest. However, this only happened when political affiliations were controlled for. But when regressed with political affiliations, the effects were significantly skewed, indicating a higher presence of adulterated moral features in the news stories.

Research Paper • Student • Carol Burnett Award for Graduate Student Papers • Minos-Athanasios Karyotakis, School of Communication HKBU • A Need for Change: The Perceived Power of Media and Journalists in Greece • Through 42 interviews with prominent political actors in Greek society, such as members of political parties (including Members of the Greek Parliament and their employees), alongside with well-known anti-fascists during 2019 and 2020, this paper analyses their opinions, ideas, and thoughts regarding the role of media and journalists in the events connected with the Macedonian Name Dispute (MND) in 2018 and 2019. MND was one of the most influential securitized topics on the agenda due to the promoted “Prespes Agreement” from the then-government that was supposed to solve the dispute. The use of MND in Greece’s political competition provoked several important events, such as the government’s fall and change. This study reveals that the MND’s coverage for the interviewees was a part of the problematic Greek media landscape, in which the journalists and the media are perceived as the most powerful societal actors in the country. In addition, the interviewees tend to believe that Greek journalism is not real journalism, as the professionals of the field are pulling strings to realize other goals than serving the public.

Research Paper • Faculty • Open Call • Shannon Bowen, University of South Carolina; Marlene Neill, Baylor University • Ethical Organizational Listening in Issues Management for Stakeholder Engagement and Moral Responsibility • Ethical listening is an essential component of strategic issues management as an executive-level problem solving function. This qualitative study of elite Chief Communications Officers (CCOs) seeks to help fill a gap in making listening an explicit and purposeful part of ethics. We seek to enhance the vital role of listening in engaging stakeholders and demonstrating moral responsibility in issues management.

Research Paper • Central Office Staff • Open Call • Yayu Feng, University of St. Thomas • Confucian Virtue System: Bring Media Ethics (Back) to a Humanistic Path • This article engages with Confucianism, the Chinese moral philosophy, and aims to introduce how Confucian ethics could benefit media ethics theorizing by explaining the central component in this ethical system: the notion of good and excellent it pursues and its highest principles. It facilitates a better understanding of the cultural and philosophical context that shapes media’s role in countries influenced by Confucianism, and contributing to the field a new perspective as it searches for global framework.

Research Paper • Faculty • Open Call • Andrew Duffy, Nanyang Technological University • Tear down this wall: Native advertising as boundary object in scholarship. • Journalism’s iconic wall separates editorial from advertising with entrenched ideological differences. A hybrid form straddles this wall: native advertising. As a boundary object where competing fields meet, this has been a subject of growing scholarship, making it a suitable subject to investigate the doxa and habitus of academic thought in different fields. This paper analyses titles and abstracts of papers in journalism and advertising scholarship to assess how each frames the subject of native advertising, with a view to identifying ontologies and axiologies of each. It observes the value of such analysis of boundary objects as a means to identify limitations and potentialities in cross-disciplinary work; and to challenge epistemic authority in differing fields. Mapping fields creates space for re-articulation of normal practice in scholarship. This paper also expands earlier theorising on boundary-work to include pragmatics as an element of any field and associated boundary.

Research Paper • Faculty • Open Call • Rick Moore, Department of Communication and Media, Boise State University • I Dare Someone to Try: SNL’s “Can I Play That” and the Ethics of Whitewashing and Stereotypes • The topic of whitewashing has been discussed in the popular press for many years. Scholars of media ethics, however, have been very slow to investigate the phenomenon. In this paper I wish to suggest a rather unusual place for academics to catch up on the most recent complications that whitewashing proposes. Given its growth in complexity, though, the problem—if looked at in all its dimensions—may have reached the point where it is insurmountable.

Research Paper • Faculty • Open Call • Greg Munno, Syracuse University; Megan Craig, Syracuse University; Katherine Farrish, Central Connecticut State University; Alex Richards, Syracuse University • Journalists with Different Mindsets Agree on Truth as the Profession’s First Obligation • This mixed-method study examines the mindset journalists bring to their work. Study 1 (n = 167) asked professional journalists, journalism professors, and student journalists to rank statements on journalism ethics and norms from most to least like their mindset toward journalism. Using the factor analysis procedure common to Q methodology, we identified two distinct mindsets among the participants. One factor expresses a neutral journalistic mindset that favors dispassionate reporting. The other shows more concern with the impact of journalism on its sources and a desire for more engagement in political discourse. A participant pool larger than that of a typical Q study allowed for additional quantitative analysis that identified significant differences in journalistic mindset by age, gender, professional experience, and journalistic platform. Using an explanatory-sequential design, study 2 (n = 16) further explored the journalistic mindset—the underlying web of beliefs and attitudes about the profession’s core values—with a textual analysis of follow-up interviews. The results, we believe, have applications to research on journalistic ethics and norms, and may provide some insight into the divisions generating conflict in many newsrooms today.

Research Paper • Faculty • Open Call • Holly Overton, Penn State University; Anli Xiao, University of South Carolina • Always Let Your Conscience Be Your Guide: Analyzing Moral Conviction, Perceived Motives, and Organization-Public Relationships in Corporate Social Advocacy Efforts • “This study conducts an online survey (N = 267) to examine the role of moral conviction as a

predictor of organization-public relationships (OPR) in the context of corporate social advocacy

(CSA). Four types of attributions are examined as a mediating variable. Results indicate that

moral congruency between an individual and an organization directly leads to stronger trust and

power balance and that moral conviction positively predicts all four OPR dimensions through

values-driven attributions. Implications are discussed.”

Research Paper • Faculty • Open Call • David Craig, University of Oklahoma; Katie Place, Quinnipiac University; Erin Schauster; Patrick Plaisance, Penn State; Chris Roberts, University of Alabama; Ryan Thomas; Casey Yetter, University of Oklahoma; Jin Chen, Penn State University • Moral Foundations in Life Narratives of Emerging Adults in Media-Related Fields • The purpose of this study was to explore the moral foundations evident in the life narratives of emerging adults in media-related fields, based on analysis of life story interviews with 182 recent graduates from six media-related programs across the United States. Participants offered rich accounts of how their sense of morality was shaped over the course of their lives, and thus influenced their sense of the virtues of care/harm, fairness/injustice, ingroup loyalty/betrayal, authority, and purity/integrity. Findings identified how individuals draw upon concrete examples of the moral foundations from their childhood, but also identified ways in which individuals moral awareness had refined during emerging adulthood. Thus, media educators must develop pedagogy that best enables our students to a) reflect on moral values and the roles they play in students’ holistic lives, b) engage in dialogue about virtues and moral foundation concepts, and c) have opportunities to explore and refine their moral awareness with regard to the media fields they will enter.

Research Paper • Faculty • Open Call • Patrick Plaisance, Penn State; Marlene Neill, Baylor University; Jin Chen, Penn State University • Moral Orientations and Traits of Public Relations Exemplars • This study seeks to contribute to moral psychology research on media professionals with a survey of the highly selective College of Fellows of the Public Relations Society of America. The study explores personality and character traits as well as ethical ideologies, and it also introduces the Moral Foundations Theory (MFT) assessment to media ethics scholarship. Results (N = 59) affirm the exemplar status of Fellows, indicated by their top-ranked Global Character Strengths, including Honesty and Fairness, their above-average scores on Conscientiousness and Openness to experience traits, as well as the fact that a large majority reject relativistic thinking and demonstrate a strong concern for harm. Results also document positive correlations among several factors linked to empathy, justice and concern for harm. Those, coupled with an embrace of the MFT’s Harm/Care and Fairness/Reciprocity foundations, suggest a progressive moral orientation, and affirm the usefulness of a neo-Aristotelian framework for media ethics scholarship.

Extended Abstract • Faculty • Open Call • Erin Schauster • Moral reasoning and the life stories that depict personal interest, maintaining norms and universal principles • 75-word Summary: Moral exemplars in advertising are ideal candidates for understanding moral reasoning because of the challenges they face in the collaborative practices of strategic communication. Life story interviews and DIT results suggest that, while they exhibit high levels of moral reasoning, reasoning based on personal interest and, more so, maintaining norms are used to justify ethical decision making. More research is needed to understand the integrated, collaborative work of strategic communication and practices that influences norms.

Research Paper • Student • Open Call • Christopher Vardeman, University of Colorado Boulder • Skepticism, Egoism, & COVID-19 Advertisements: An Exploratory Study of Consumer Attitudes and Moral Foundations • The COVID-19 pandemic has created unprecedented challenges for advertisers, and for small businesses in particular. Many retailers have had to adopt new messaging strategies to address responses to the virus in order to allay fear. This study measures consumer attitudes toward advertisements that make reference to COVID-19 safety responses alongside individual factors of advertising skepticism, egoism, and moral foundations thought to influence and predict such attitudes. Results are interpreted and implications for advertisers are discussed.

Research Paper • Student • Open Call • Lewen Wei, Pennsylvania State University; Pratiti Diddi, Lamar University • Morality rules: Understanding the role of prior reputation in consequences of scansis • Drawing from literature on crisis communication and moral licensing/consistency, we explored the role of prior organizational reputation on people’s responses to organizations’ morality-oriented negative publicity (i.e., scansis) through an online experiment (N = 293). We found organizations with better prior reputation tended to get more severe backlash in scansis than those with poorer reputation, which implicated the need to take the unique role of morality in scansis into account in both pertinent research and practice.

Research Paper • Faculty • Special Call for Ethics and Inclusion in Media Practice • Brad Clark, Mount Royal University • A New Objective: Recasting Journalism Ethics Through the Racial Reckoning • During the “racial reckoning” in 2020, racialized and Indigenous journalists in the United States and Canada called out their employers and industry for the systemic racism endemic to news operations and content. They explained their frustrations, criticisms and insights in columns, social media posts, essays, interviews, and other published media, frequently challenging notions of objectivity. This paper uses a qualitative content analysis of those media accounts to explore how journalism’s dominant ethic subverts inclusive newsrooms and news coverage.

Research Paper • Student • Special Call for Ethics and Inclusion in Media Practice • Alexis Romero Walker, University of North Carolina at Chapel Hill • Converging Theory with Practice in the Media Skills Classroom • This article provides that there is a need to incorporate contemporary media and film theory in the media skills classroom to adequately work to decolonize education and bring equity to higher education media programs. Using an autoethnographic approach, the article showcases how to incorporate concepts related to equity in lighting in the skills classroom. The article additionally provides an adjusted approach to critical media literacy to effectively bring equity and inclusion to the media skills classroom, and proposes questions that instructors should ask themselves as they create their curriculum for their courses.

<2021 Abstracts

Media Ethics Division

Burnett Award for Graduate Student Papers
Journalism as a Calling: Linking Social Identity and Institutional Theory to Protect the Profession • Michael Davis, University of Iowa • “Journalists often refer to their work as a calling, giving its practices and rules a symbolic power of importance. The institution of journalism uses this rhetorical device as a shield between it and those who wish to break it down, and to create markers of social identity. By linking social identity theory and institutional theories, this paper argues that this perspective potentially harms the profession, blocking professional innovation and public accountability in a democracy.

Learning from Confucius: Moral self-cultivation (xiuji) and its application in media ethics education • Yayu Feng • This article investigates the questions of moral development and ethics education through the Confucian approach. It introduces the concept of self-cultivation (xiuji) from Confucian ethics, and applies it as a new perspective that enriches media ethics and lightens a new pathway to understand moral development and professional excellence. It argues that the Confucian idea of moral self-cultivation offers a less instrumental and more engaging perspective for media ethics teaching and learning than the reasoning skill-oriented and decision-making-centered model of ethics training. Through a close reading of the concept of self-cultivation and its ideas of zixing (examination of the self) and observance of li (ceremony/social rites), the article provides practical examples of how these ideas can be applied to media ethics learning and teaching.

Imagining culinary communities: Exploring lifestyle journalism ethics through the New York Times food section • Joseph Jones • This paper investigates the ethical obligations of lifestyle and food journalists. Informed by the history of food writing and the ethical principles of care and democracy, a text analysis of six months of the New York Times food section was conducted. While the Times provided a playful, aesthetic, and potentially empowering discourse on food and eating, it was limited by class privilege and the strictures of consumer culture. Although lifestyle journalism is often defined with reference to consumerism, it is here argued that such definitions are inadequate when considering the vital role of journalists imagining culinary communities. If food journalists are to be considered journalists, then they must show care and feed the social connections necessary to empower democratic actors.

Open Call
Do What Works: Journalism Ethics as a Framework for Social Media Content Moderation • Caitlin Carlson, Seattle University • Social media platforms from Facebook to Twitter are struggling to navigate the process of content moderation. Despite their best efforts to craft reasonable community standards for users, issues such as the spread of disinformation or hateful rhetoric continue to plague social media organizations. Content moderators are in desperate need of an ethical framework to guide their decision-making regarding the removal of individual posts, ads, images, videos, and accounts. Scholars and activists have begun to offer piecemeal solutions to the problem but what is needed is a comprehensive framework for content moderation ethics. This paper argues that the existing professional standards used by journalists in the United States, specifically the Society of Professional Journalists’ (SPJ) Code of Ethics, should serve as a starting point to develop ethical guidelines for social media content moderation. The four main principles of the SPJ Code of Ethics are analyzed to determine what lessons they might offer to social media content moderators. The insights yielded are then used to develop a comprehensive framework for social media content moderation ethics based on the SPJ Code.

Moral Reasoning Regarding Sponsored YouTube Videos: An Investigation of Children’s Theory of Mind and Disclosure Prominence • Jessica Castonguay, Temple University • While a great deal of research has assessed age differences in children’s ability to understand commercial messages, this understanding does not necessarily mitigate advertising effects. Therefore, some scholars suggest that moral assessments of advertising practices influence children’s acceptance of persuasive messages. This study therefore responds to Nelson’s (2019) call that “New forms of advertising to children necessitate new studies and examinations of ethics,” by investigating the development of children’s moral evaluations of sponsored YouTube videos. Findings suggest that moral disapproval of sponsored YouTube content is more likely as children cognitively develop and they are more likely to justify this stance by considering the impact on others and societal “rules,” while less mature children reason purely based on the perceived impact on the self. When a disclosure that the video is an advertisement is explicitly stated, the likelihood of children’s disapproval increases. Both the presence of a disclosure and children’s moral disapproval of the practice are negatively associated with liking of the promoted brand. These findings have implications for parents and educators and provide a starting point for future research.

Keeping up with the ethical boundaries of advertising: Big soda, metadiscourse and paradigm repair • Patrick Ferrucci, U of Colorado-Boulder; Erin Schauster • This study utilizes a framework previously unseen in advertising ethics research – paradigm repair – and applies it to the divisive 2017 Kendall Jenner Pepsi advertisement by studying metadiscourse from trade publications and mainstream press. After the controversary surrounding the commercial ensued, actors within and outside the advertising industry argued the ad violated the ethical boundaries of the industry because it coopted a social issue, acted as a form of cultural appropriation, and served as an example of brand activism (gone awry). Textual data analyzed also argued this paradigm violation occurred because Pepsi created the ad with an in-house agency, there’s a lack of diversity within the industry, and the industry’s current professional culture often catalyzes controversial material. This study concludes with an argument for paradigm repair’s utility for studying advertising ethics, and with implications for advertising practice.

Public Relations Practitioners’ Understanding of Fake News: Examining the influence of ethics counsel identity and individual ethical orientations • Rosie Jahng; Hyunmin Lee • This study examined whether public relations practitioners’ ethical responsibility as public communicators can help better address problems associated with fake news. Based on role theory (e.g., Dozier, 1984) and other studies regarding professional code of ethics and individual ethical orientations, this study explored whether public relations practitioners identify their ethics counsel responsibility and how that influences the way they understand fake news. An online survey with a nationally representative sample of public relations practitioners was conducted to examine the relationship between strong ethical identity among public relations practitioners and different aspects of understanding and addressing fake news. Results are discussed in terms of ethical responsibility of public relations to communicate truthfully and regain trust from the public.

* Extended Abstract * In the Media We Trust? Exploring the Effects of Perceived Risk, News Disputes, and Credibility on Consumer Attitudes Toward Biotechnology Companies   • Holly Overton, University of South Carolina; Fan Yang • This study conducts a 2 (Risk: Low vs. High) X 2 (Pre-existing Attitude: Anti gene-editing technology vs. Pro gene-editing technology) X 2 (Dispute: absent vs. present) X 2 (Media source: Buzzfeed vs. NYT) factorial online experiment to examine the impact on individuals’ attitudes toward a biotechnology company and trust in the media source. Results indicate that dispute messages enhance attitudes toward the company but decrease trust in media sources. Implications are discussed.

Moving into the media world: The moral psychology of emerging adults in journalism and communication • David Craig, University of Oklahoma; Patrick Plaisance; Erin Schauster; Ryan Thomas, University of Missouri; Chris Roberts, University of Alabama; Katie Place, Quinnipiac University • Emerging adulthood is a distinct, transitional stage of life and work characterized by several features, wherein little is known regarding moral development. This study is part of a three-year, longitudinal study with recent graduates across six U.S. universities who studied journalism and communication. Guided by emerging adulthood, moral psychology and media exemplar research, 192 participants completed an online survey regarding their personality traits, virtuous character, moral reasoning and ethical ideology.

The Moral Psychology and Exemplarism of Leaders in Marketing Communication • Erin Schauster; Patrick Plaisance • Organizational leaders shape what others believe and how they behave, which is also true for moral behavior. Moral exemplars are invaluable resources for education and in practice, yet there is scant research on media exemplars. The current study utilized a questionnaire to better understand the moral psychology profile of marketing communication executives in positions such as chief executive officer of international agencies, which suggests what personality traits, ethical ideology and moral reasoning that exemplars possess.

Familial Experiences of Moral Exemplars in Marketing Communication • Christopher Vardeman, University of Colorado Boulder; Erin Schauster • Media and communication executives, from journalists and public relations practitioners to brand managers and the advertising agency executives that represent them, are continuously confronted with dilemmas that require moral deliberation. To understand how a person, such as a moral exemplar, develops moral awareness and moral imagination, media ethicists have looked to moral psychology theory. Based on the understanding that life experiences impact morality, such as familial experiences with one’s parents, and considering the limited research in media ethics literature on the topic, the current study uses interview data with thirteen media and communication executives to determine how, if at all, childhood and adolescent familial experiences have impacted their later-in-life moral decision making. Participants indicated, via both prompted and unprompted anecdotes, that values such as honesty, empathy, compassion, and positivity were instilled by their family members from an early age and that they have carried these values and consciously applied them to their professional practices. The current findings suggest that value salience is a result of early life, familial experiences that include positive modeling experiences, as well as experiences and instruction that arose during times of adversity. Because of these vivid experiences and memories, today, marketing leaders are able to perceive the moral nature of various actions and decision-making that has potential consequences for employees, other stakeholders, and their families.

Covering a complicated legacy with a sledgehammer: Metajournalistic and audience discourse after Kobe Bryant’s death • Carolina Velloso, University of Maryland, College Park; Wei-ping Li, University of Maryland; Nohely Alvarez; Shannon Scovel, University of Maryland; Md Mahfuzul Haque, University of Maryland College Park; Linda Steiner • This paper assesses journalists’ and audiences’ responses to both Kobe Bryant’s death and the Washington Post’s suspension and subsequent reinstatement of Felicia Sonmez. Journalists’ coverage of Bryant’s death and the Sonmez suspension focused on the complexity of Bryant’s legacy and emphasized the journalistic values of professionalism and truth. Audience members posts comments that offered feedback to the journalists on their coverage, generally supporting Sonmez while critiquing the Post’s newsroom social media policy.

The Path Forward: A Thematic Analysis of Structure and Autonomy in Local Digital Journalism • Rhema Zlaten, Colorado Mesa University • The main purpose of this qualitative thematic analysis was to examine the shifting digital news industry, especially in regard to individual and organizational-level structure and autonomy. Via in-depth interviewing, I worked with the editorial staff at a hyper-local digitally native news organization to examine their organizational structure and expressions of autonomy. Four major themes emerged: workflow (with sub-times of time constraints, workplace expectations and role-balancing); company culture; navigating tensions; and autonomy.

Special Call for International Topics in Media Ethics
Traditional Knowledge for Ethical Reporting on Indigenous communities: A cultural compass for social justice • Ann Auman, University of Hawaii; Alana Kanahale, University of Hawai’i • This study seeks to improve reporting on Indigenous communities by applying Traditional Knowledge labels and guidebooks for appropriate ethical behavior and practices that respect Indigenous cultures, cultural knowledge and protocol. The method and discussion draw on a sample of reporting guidebooks on Indigenous peoples as well as TK labels developed by cultural preservationists to educate people about Indigenous information, visuals and artifacts that are sacred, restricted or shared. They could be called the journalist’s “cultural compass.”

Representing the “Other” Woman: Transnational Feminism and the Ethics of Care in Media Coverage of MENA Feminist Movements • Sara Shaban • This paper aims to illustrate how transnationalism enables the ethics of care by examining how American journalists covered the women’s movements in Saudi Arabia and Iran. By exploring the United States’ geopolitical relationship with these two countries, this study highlights how geopolitical agendas can negate ethical reporting and influence the decision-making process of journalists as well as the nationalist values that manipulate those choices.

<2020 Abstracts

2020 Abstracts

AEJMC 2020 Conference Paper Abstracts
Virtual Conference • August 6 to 9

The following AEJMC groups will conduct research competitions for the 2020 conference. The accepted paper abstracts are listed within each section.

Divisions:

Interest Groups:

Commissions:

<< AEJMC Abstracts Index

Scholastic Journalism Division

2022 Abstracts

Extended Abstract • Faculty Papers • The Future of the Field: Journalism Degree Motivations, Roles and Relevancy of the Field • Brian J. Bowe, American Univ. in Cairo / Western Washington Univ.; Lucinda Davenport, Michigan State University; Robin Blom, Ball State University • “Journalism students represent the future of the industry. Learning how they conceptualize journalism may build understanding of the field’s evolution. This survey research examines the motivations and perceptions of journalism students about the profession. Preliminary results show that students’ top motivations for pursuing journalism were related to creative reporting skills, continual learning, and travel in their job. They were also interested in current affairs and displayed a modest drive for addressing social injustices.”

Research Paper • Faculty Papers • Student Activism vs. Student Journalism: Racial Justice, Free Speech, and Journalism Ethics in College Newspapers • Jason Shepard • Using two recent controversies involving campus social justice protests and student news organizations, this study uses an interdisciplinary lens to examine free expression and normative journalism ethics discourse. It explores themes related to First Amendment rights and values, journalism ethics, and racial justice, asking which are evident and absent in opinion journalism focused on the cases. It examines universities’ dual missions of supporting free expression and advancing the goals of diversity, equity, and inclusion.

Extended Abstract • Faculty Papers • Extended Abstract: “We’re Playing a Telephone Game”: Understanding How Teenagers Engage with News Through a Simulation • Theresa de los Santos, Pepperdine University; Elizabeth Smith, Pepperdine University; Jillian Johnson, Pepperdine University • With misinformation at an all-time high, this study explores how high school students cope with inaccurate information and perceive journalists through observation of their skills in a breaking news simulation and post-study interviews. Results reveal that young people desire accurate information but lack the tools to correct it and that immersive learning experiences, like the one used in this study, can teach about the role of quality journalism in stopping the spread of false information.

Research Paper • Faculty Papers • The long-term value of networking and diverse professional experience in online communication master’s program cohorts • Shanetta Pendleton, University of North Carolina at Chapel Hill; Rhonda Gibson • A survey of alumni from a 10-year-old cohort-based online master’s program in digital communication showed that respondents felt high levels of sense of community both during the program and after graduation. Respondents reported regular interteraction with cohort members and valued the ability to network with peers from a wide range of communication subfields. Results suggest a cohort structure has strong networking benefits for online master’s students, although more identity-based diversity among cohort members is needed. Universities that currently utilize a cohort structure should more robustly promote this aspect of their programs in marketing and recruitment efforts. They should also take steps to maximize interactions between and among cohorts after graduation to enhance connections with a professionally accomplished base of alumni.

Research Paper • Faculty Papers • Pandemic grading strategies: A natural experiment with audio feedback in an introductory mass communications course • Carolyn Hedges, Syracuse University • The COVID-19 pandemic realities of the Fall 2020 semester provided an opportunity to try integrated technology grading strategies. The natural experiment deployed personalized and generalized feedback to two sections of an introductory mass communications class for their first written assignment. A survey captured students’ perspectives about ‘helpfulness’ and ‘purpose’ of the grading implements. The results indicated that personalized feedback is preferred, and the combination of grading efforts, in general, is helpful.

Extended Abstract • Faculty Papers • The Inconsistency of Journalism Education and Trauma-related Instruction • Joe Hight, University of Central Oklahoma; Elana Newman, University of Tulsa; Ilissa Madrigal; Bret Arnold • Although journalism educators believe trauma topics are important, curricular coverage is inconsistent. This survey examined the extent educators covered specific trauma topics. Participants rated the importance and extent of coverage across four domains in required classes: self-care, trauma-informed interviewing, trauma impact on community, and best community reporting practices. The commonly deemed highly valued topics include ethics of accuracy, sensitivity, respect for survivors, and privacy rights. Self-care was deemed important but often not covered in courses.

Research Paper • Faculty Papers • Teaching Data Science through Storytelling: Improving Undergraduate Data Literacy • You Li, Eastern Michigan U; Ye Wang; Yugyung Lee; Huan Chen, University of Florida; Alexis Nicolle Petri; Teryn Cha • This study notices a significant gap of data literacy between communication students and science students across four U.S. universities. This project develops an experiential teaching and learning platform (OCEL.AI) and proposes a story-centric approach to teach data gathering, analysis, modeling, application, and ethics to students. The results showed that the storytelling approach had significant impacts on students’ knowledge, appreciation, motivation, confidence, and competence in data science, even after controlling the effects of major and gender.

Research Paper • Faculty Papers • Student Journalists Exhibit Different Mindsets, Agree on the Need for Truthful Reporting • Greg Munno, Syracuse University; Megan Craig, Syracuse University; Alex Richards, Syracuse University; Mohammad Ali, Syracuse University • “This study investigates journalism students’ beliefs about the profession they seek to enter. Using Q methodology to explore the participants’ subjective conceptions of journalism, we map their attitudes and beliefs along four dimensions: impartial, neutral, point-of-view, and involved. Participants (n = 54) sorted 28 statements about journalism from “most like” their journalistic mindset to “most unlike.” Factor analysis identified two distinct mindsets among the participants, one expressing a traditional journalistic mindset, the other embracing a more involved, vocal journalism. Yet both factors expressed strong support for many facets of traditional journalism.

Extended Abstract • Faculty Papers • A Systematic Review of Media Literacy Interventions and the Case for Teaching a Logic-Based Debunking Approach • Alexander Sussman; Elia Powers, Towson University • This study uses a systematic review to examine pedagogical approaches used to teach media consumers to debunk falsehoods and evaluate claims. We find that the fact-based “checklist approach” is dominant. This approach, while useful in some contexts, is limited. We make the case for teaching media literacy lessons through a less commonly used logic-based debunking approach in which students ask the question: In what world could this information or claim possibly be true?

Research Paper • Faculty Papers • A mission-based argument for private K-12 student press • Erica Salkin, Whitworth University Department of Communication Studies • While the First Amendment does not guarantee student press within public schools, it does help affirm the value of such opportunities to student communities. Private schools do not enjoy such constitutional support, but may have a more powerful tool closer to home: their own school mission statements. This study analyzes nearly 500 private K-12 school mission statements to determine if the priorities identified by these programs align with the documented benefits of student journalism.

Research Paper • Faculty Papers • An Exploration of and Intervention to Increase Children’s Critical Analysis of News • Sanne Tamboer, Behavioural Science Institute, Radboud University; Anne Vlaanderen; Kirsten Bevelander, Behavioural Science Institute, Radboud University; Radboud Institute for Health Sciences, Radboud University and Medical Centre.; Mariska Kleemans • To take the first steps in increasing children’s critical analysis of fake news, this study (N = 298, 10–12 y/o) looks into children’s fake news knowledge (qualitative) and a theory-based fake news e-learning intervention for children (quantitative). Results show that children do have knowledge on fake news, but that there a large individual differences. The fake news intervention (e-learning) did not increase children’s fake news knowledge and awareness, but it did increase their self-efficacy.

Extended Abstract • Faculty Papers • How to Increase News Literacy via Interventions: Insights from Early Adolescents • Sanne Tamboer, Behavioural Science Institute, Radboud University; Mariska Kleemans; Serena Daalmans, Radboud University, Behavioural Science Institute; Inge Molenaar, Behavioural Science Institute, Radboud University; Tibor Bosse, Behavioural Science Institute, Radboud University • As a first step in the development of news literacy interventions for early adolescents, we discussed with the target group what a successful intervention targeting their own age group’s news literacy should look like. In the focus groups, participants mentioned that it is a challenge to motivate their news literacy, but also discussed intervention elements that they believe can be effective. These are: competition and rewards, tailored content, the accessibility of the intervention, and interactivity.

2022 Abstracts

History Division

2022 Abstracts

Research Paper • Student • Evangelical Erasure?: Digital Communications Technology and the Memory of Rachel Held Evans • Karlin Andersen, The Pennsylvania State University • Rachel Held Evans was a blogger, author, and speaker who chronicled her “evolution” from a devout evangelical Christian to critic in four books, a popular blog, and multiple social media profiles before her death in 2019. Evans’ work is contextualized within the relationship between evangelicals and online technology and ends with a review of Evans’ community as of 2020. Evans’ story offers valuable insights for historians studying digital media, online communities, or public memory.

Research Paper • Faculty • Acadian Airwaves: A History of Cajun Radio • Noah Arceneaux, San Diego State University • This study explores French-language radio in southern Louisiana, particularly in the region known as “Acadiana.” This region is so named for the Acadian French who settled there in the late 1700s, a group commonly known today as “Cajuns.” Drawing from a variety of sources, this study outlines the history of this form of broadcasting, which has persisted since the beginning of radio in the region.

Research Paper • Faculty • Deadline: A History of Journalists Murdered in America • Elizabeth Atwood, Hood College • Although non-profit organizations issue periodic reports on violence directed against the media, little scholarship exists to explain why these attacks occur. Previous studies have focused primarily on volatile regions of the world, but this work looks at attacks on the news media in the United States. It identified seventy journalists who were murdered from 1829 to 2018 and offers a typology with which to categorize the violence.

Research Paper • Faculty • The effect of early journalism codes and press criticism on the professionalization of public relations • Thomas Bivins, University of Oregon • Following the end of WWI, both journalism and the nascent practice of public relations sought to establish a more professional image. The challenge to professionalize from Walter Lippmann on the one hand and Edward Bernays on the other exacerbated an already tense relationship between the two practices. While journalism reinforced its historical role, public relations attempted to elevate its occupation to a higher plane. The result was a sometimes literal battle of codes of ethics.

Research Paper • • Civil War Generals for President: Press Coverage of Rutherford B. Hayes and James A. Garfield During the Elections of 1876 and 1880 • Jack Breslin • During the 19th Century, four American “military chieftains” – Jackson, Harrison, Taylor and Grant – won the presidency. Besides their political careers, Rutherford B. Hayes and James A. Garfield also served as Union generals. By analyzing news stories and editorials during the Elections of 1876 and 1880 in selected New York City newspapers, this study examines campaign press coverage and electoral impact of the military heroism and political experience of Hayes and Garfield, who defeated General Winfield Scott Hancock.

Extended Abstract • Faculty • Extended Abstract: Targeting the trades, press associations, and J-schools: Tobacco industry mapping and shaping of metajournalistic discourses • Michael Buozis, Muhlenberg College • Drawing on archival sources, this study explores how the tobacco industry targeted journalism trade publications, professional and press associations, and journalism schools in a decades-long effort to map and shape metajournalistic discourses to their advantage. By contributing to media-to-media publications, funding and participating in conferences, and engaging in journalism “education” initiatives the industry sought to influence journalistic practices. These journalism-adjacent actors and sites are particularly vulnerable to infiltration from corporate actors and deserve more scrutiny.

Extended Abstract • Faculty • An Attempted Coup on King Coal: How The Tennessean helped reshape discourse of coal mining • Anthony Cepak, University of Tennessee – Chattanooga • Through extensive archival research, oral history and ethnography, “An Attempted Coup on King Coal” examines the reportage of journalists at The Tennessean at the beginning of the environmental movement. The activism of The Tennessean’s journalists is illustrated through the lens of photojournalist Jack Corn, as the newspaper covered issues related to the waning coal industry in Tennessee’s Clear Fork Valley, and the social, economic and environmental devastation left in the wake of its abandonment.

Research Paper • Faculty • Community Divisions and Fractures in Print: Institutional and Student Media Coverage of a 1927 High School Student Strike • Caitlin Cieslik-Miskimen, University of Idaho • Throughout the 1920s, high school students went on strike across the United States. Yet, despite the number of strikes, their size, and their geographic diversity, they’ve largely been lost in scholarship. This paper examines the longest and largest strike of the decade, and details how it unfolded in institutional media, represented by the community’s daily newspaper, and student media. It argues the strike represented a clash of narratives and revealed a series of community tensions.

Research Paper • Faculty • Where There Was a Will, AEJ Made a Way for Diversity • George Daniels, The University of Alabama • The words “Still Here” were a banner to promote Lee Barrow’s work to recruit and retain students of color in the journalism and mass communication. This paper spotlights Barrow’s work and the others in the leadership of Association for Education in Journalism (AEJ) as they operated the AEJ/New York University Summer Internship Program, created The Journalism Council to raise funds for these efforts and supported a Job/Scholarship Referral Service and career-oriented newsletter Still Here.

Research Paper • Student • The 1980s and the War on Drugs: The Media’s Declaration Against Hollywood? • Andrew Daws, The University of Alabama • What began as a crusade against countries in Latin America turned into a war on the home front – a war against drugs. The federal government was fighting to curb drug use while Hollywood was brandishing images of it. Oftentimes the media sided with the government. Critics from The New York Times were quick to point out these distinctions in films such as Scarface, Drugstore Cowboy, Fast Times at Ridgemont High, and Clean and Sober.

Extended Abstract • Student • Extended Abstract: A Socially Responsible Trade: an Analysis of Ethical Discourse in Editor & Publisher, 1930-1934 • James Fuller, UW-Madison • This paper shows the trade journal Editor & Publisher regularly discussed ethics of journalistic practice. Through an analysis of 265 Editor & Publisher journals published from 1930 to 1934, I show that newsmen were concerned about ethics in the normative practice of journalism. Further, I argue ethical conversations found within Editor & Publisher illustrate elements of the Social Responsibility Theory of the Press over a decade before its adoption by the Hutchins Commission in 1947.

Research Paper • Faculty • The Making Of “The Young Budgeter”: The American Girl Magazine’s Role in a Girl Scout’s Life During the Great Depression • Tamar Gregorian • Juliette Gordon “Daisy” Low founded the Girl Scouts and almost immediately began publishing The American Girl, arguably the most significant publication for adolescent girls at the time. Its content was reflective of societal norms for girls’ behavior. However, were economic effects of the Great Depression reflected in the content? The author, through a close reading of the magazine during that decade found the magazine avoided such content, leaving questions of the publications true influence.

Research Paper • Student • Perceptions of Progressive Era Newsgirls: Framing of Girl Newsies by Reformers, Newspapers, and the Public • Autumn Linford, University of North Carolina • As part of a larger project about news work and gender, this study focuses on the gendered experiences of Progressive era newsgirls. Newsgirls took up a disproportionate amount of public conversation during this time period, but have been mostly ignored by historians. This research suggests the image of the newsgirls was strategically framed and exploited to further reformer’s causes, bolster newspapers’ business, or excuse the public’s apathy.

Research Paper • Student • Cementing Their Heroes: Historical Newspaper Coverage of Confederate Monuments • Alexia Little, University of Georgia • Following continued conflicts about Confederate monuments in American society, this study explores Civil War memory encapsulated in newspaper coverage of four Confederate monument unveilings. Discourse and narrative analyses of 258 articles published in seven U.S. newspapers in the 1890s and 1920s examine how the American public negotiated terms of heroes, victims, and villains, largely in a hegemonic Lost Cause myth that took primacy over fact, thus distorting collective memory of the war.

Extended Abstract • Student • Extended Abstract: “By Far the Best of Our Foreign Representatives:” Vira B. Whitehouse and the Origins of Public Diplomacy • Ayla Oden, Louisiana State University; John M. Hamilton, Louisiana State University • The Committee of Public Information’s efforts during the first World War mark the beginning of American public diplomacy, but its influence has since been overlooked by scholars. The CPI owes a large portion of its overseas success to suffragist Vira Boarman Whitehouse. This paper examines the role Whitehouse played in the CPI’s efforts in Bern, Switzerland. So far, scant research has looked at Whitehouse’s role in shaping public diplomacy, and even then, diminishes the challenges she faced due to her position in a male-dominated field and how her initial efforts were marred by poor mismanagement. This paper analyzes how her role as a leader in the New York suffrage movement gave Whitehouse the skillset to serve as one of the most-accomplished CPI commissioners and trailblazers for modern public diplomacy.

Extended Abstract • Faculty • Dorothy Barclay: Mediating Parenting Advice • Diane Prusank, Westfield State University • Research on the history of the women’s pages has neglected a staple of the women’s pages, namely the information provided regarding family and parenting advice. This study begins to fill this gap by analyzing the work of Dorothy Barclay, editor of the parent and child section of The New York Times between 1949 and 1965.

Research Paper • Student • Race Films and the Black Press: Representation and Resistance • Carolina Velloso • This paper investigates Black press coverage of race films in the early twentieth century. Using archival methods and textual analysis to examine coverage in three Black newspapers, this study argues that through advertisements, film reviews, actor profiles, and production updates, Black newspapers played a crucial role in the advancement of positive screen representations of African Americans. The Black press challenged dominant media representations of African Americans and provided readers with positive examples of Black accomplishment.

Extended Abstract • Student • Title: The Image of Heroines in Advertisements of Shanghai’s Martial Arts Films during1920s-1930’s • HUANG WENLU • This paper argues that Nüxia pian such as Red Heroine displays the females’ bodies in a de-gendered way, challenging the visual culture in which females’ bodies was often seen as objects of desire by male viewers. However, in newspaper advertisements, the image of Nuxia Pian has become sexualized,implying the resurrection of the male’s desire. By discussing the disparity of image representations, the present study attempts to offer an analysis related to issues of women’s liberation in Nüxia pian.

2022 Abstracts

Scholastic Journalism Division

2021 Abstracts

Extended Abstract • The Future of the Field: Journalism Degree Motivations, Roles and Relevancy of the Field • Faculty Papers • “Journalism students represent the future of the industry. Learning how they conceptualize journalism may build understanding of the field’s evolution. This survey research examines the motivations and perceptions of journalism students about the profession. Preliminary results show that students’ top motivations for pursuing journalism were related to creative reporting skills, continual learning, and travel in their job. They were also interested in current affairs and displayed a modest drive for addressing social injustices.” • Brian J. Bowe, American Univ. in Cairo / Western Washington Univ.; Lucinda Davenport, Michigan State University; Robin Blom, Ball State University

Research Paper • Student Activism vs. Student Journalism: Racial Justice, Free Speech, and Journalism Ethics in College Newspapers • Faculty Papers • Using two recent controversies involving campus social justice protests and student news organizations, this study uses an interdisciplinary lens to examine free expression and normative journalism ethics discourse. It explores themes related to First Amendment rights and values, journalism ethics, and racial justice, asking which are evident and absent in opinion journalism focused on the cases. It examines universities’ dual missions of supporting free expression and advancing the goals of diversity, equity, and inclusion. • Jason Shepard

Extended Abstract • Extended Abstract: “We’re Playing a Telephone Game”: Understanding How Teenagers Engage with News Through a Simulation • Faculty Papers • With misinformation at an all-time high, this study explores how high school students cope with inaccurate information and perceive journalists through observation of their skills in a breaking news simulation and post-study interviews. Results reveal that young people desire accurate information but lack the tools to correct it and that immersive learning experiences, like the one used in this study, can teach about the role of quality journalism in stopping the spread of false information. • Theresa de los Santos, Pepperdine University; Elizabeth Smith, Pepperdine University; Jillian Johnson, Pepperdine University

Research Paper • The long-term value of networking and diverse professional experience in online communication master’s program cohorts • Faculty Papers • A survey of alumni from a 10-year-old cohort-based online master’s program in digital communication showed that respondents felt high levels of sense of community both during the program and after graduation. Respondents reported regular interteraction with cohort members and valued the ability to network with peers from a wide range of communication subfields. Results suggest a cohort structure has strong networking benefits for online master’s students, although more identity-based diversity among cohort members is needed. Universities that currently utilize a cohort structure should more robustly promote this aspect of their programs in marketing and recruitment efforts. They should also take steps to maximize interactions between and among cohorts after graduation to enhance connections with a professionally accomplished base of alumni. • Shanetta Pendleton, University of North Carolina at Chapel Hill; Rhonda Gibson

Research Paper • Pandemic grading strategies: A natural experiment with audio feedback in an introductory mass communications course • Faculty Papers • The COVID-19 pandemic realities of the Fall 2020 semester provided an opportunity to try integrated technology grading strategies. The natural experiment deployed personalized and generalized feedback to two sections of an introductory mass communications class for their first written assignment. A survey captured students’ perspectives about ‘helpfulness’ and ‘purpose’ of the grading implements. The results indicated that personalized feedback is preferred, and the combination of grading efforts, in general, is helpful. • Carolyn Hedges, Syracuse University

Extended Abstract • The Inconsistency of Journalism Education and Trauma-related Instruction • Faculty Papers • Although journalism educators believe trauma topics are important, curricular coverage is inconsistent. This survey examined the extent educators covered specific trauma topics. Participants rated the importance and extent of coverage across four domains in required classes: self-care, trauma-informed interviewing, trauma impact on community, and best community reporting practices. The commonly deemed highly valued topics include ethics of accuracy, sensitivity, respect for survivors, and privacy rights. Self-care was deemed important but often not covered in courses. • Joe Hight, University of Central Oklahoma; Elana Newman, University of Tulsa; Ilissa Madrigal; Bret Arnold

Research Paper • Teaching Data Science through Storytelling: Improving Undergraduate Data Literacy • Faculty Papers • This study notices a significant gap of data literacy between communication students and science students across four U.S. universities. This project develops an experiential teaching and learning platform (OCEL.AI) and proposes a story-centric approach to teach data gathering, analysis, modeling, application, and ethics to students. The results showed that the storytelling approach had significant impacts on students’ knowledge, appreciation, motivation, confidence, and competence in data science, even after controlling the effects of major and gender. • You Li, Eastern Michigan U; Ye Wang; Yugyung Lee; Huan Chen, University of Florida; Alexis Nicolle Petri; Teryn Cha

Research Paper • Student Journalists Exhibit Different Mindsets, Agree on the Need for Truthful Reporting • Faculty Papers • “This study investigates journalism students’ beliefs about the profession they seek to enter. Using Q methodology to explore the participants’ subjective conceptions of journalism, we map their attitudes and beliefs along four dimensions: impartial, neutral, point-of-view, and involved. Participants (n = 54) sorted 28 statements about journalism from “most like” their journalistic mindset to “most unlike.” Factor analysis identified two distinct mindsets among the participants, one expressing a traditional journalistic mindset, the other embracing a more involved, vocal journalism. Yet both factors expressed strong support for many facets of traditional journalism.

Extended Abstract • A Systematic Review of Media Literacy Interventions and the Case for Teaching a Logic-Based Debunking Approach • Faculty Papers • This study uses a systematic review to examine pedagogical approaches used to teach media consumers to debunk falsehoods and evaluate claims. We find that the fact-based “checklist approach” is dominant. This approach, while useful in some contexts, is limited. We make the case for teaching media literacy lessons through a less commonly used logic-based debunking approach in which students ask the question: In what world could this information or claim possibly be true? • Alexander Sussman; Elia Powers, Towson University

Research Paper • A mission-based argument for private K-12 student press • Faculty Papers • While the First Amendment does not guarantee student press within public schools, it does help affirm the value of such opportunities to student communities. Private schools do not enjoy such constitutional support, but may have a more powerful tool closer to home: their own school mission statements. This study analyzes nearly 500 private K-12 school mission statements to determine if the priorities identified by these programs align with the documented benefits of student journalism. • Erica Salkin, Whitworth University Department of Communication Studies

Research Paper • An Exploration of and Intervention to Increase Children’s Critical Analysis of News • Faculty Papers • To take the first steps in increasing children’s critical analysis of fake news, this study (N = 298, 10–12 y/o) looks into children’s fake news knowledge (qualitative) and a theory-based fake news e-learning intervention for children (quantitative). Results show that children do have knowledge on fake news, but that there a large individual differences. The fake news intervention (e-learning) did not increase children’s fake news knowledge and awareness, but it did increase their self-efficacy. • Sanne Tamboer, Behavioural Science Institute, Radboud University; Anne Vlaanderen; Kirsten Bevelander, Behavioural Science Institute, Radboud University; Radboud Institute for Health Sciences, Radboud University and Medical Centre.; Mariska Kleemans

Extended Abstract • How to Increase News Literacy via Interventions: Insights from Early Adolescents • Faculty Papers • As a first step in the development of news literacy interventions for early adolescents, we discussed with the target group what a successful intervention targeting their own age group’s news literacy should look like. In the focus groups, participants mentioned that it is a challenge to motivate their news literacy, but also discussed intervention elements that they believe can be effective. These are: competition and rewards, tailored content, the accessibility of the intervention, and interactivity. • Sanne Tamboer, Behavioural Science Institute, Radboud University; Mariska Kleemans; Serena Daalmans, Radboud University, Behavioural Science Institute; Inge Molenaar, Behavioural Science Institute, Radboud University; Tibor Bosse, Behavioural Science Institute, Radboud University

<2021 Abstracts

History Division

2021 Abstracts

Research Paper • Student • Karlin Andersen, The Pennsylvania State University • Evangelical Erasure?: Digital Communications Technology and the Memory of Rachel Held Evans • Rachel Held Evans was a blogger, author, and speaker who chronicled her “evolution” from a devout evangelical Christian to critic in four books, a popular blog, and multiple social media profiles before her death in 2019. Evans’ work is contextualized within the relationship between evangelicals and online technology and ends with a review of Evans’ community as of 2020. Evans’ story offers valuable insights for historians studying digital media, online communities, or public memory.

Research Paper • Faculty • Noah Arceneaux, San Diego State University • Acadian Airwaves: A History of Cajun Radio • This study explores French-language radio in southern Louisiana, particularly in the region known as “Acadiana.” This region is so named for the Acadian French who settled there in the late 1700s, a group commonly known today as “Cajuns.” Drawing from a variety of sources, this study outlines the history of this form of broadcasting, which has persisted since the beginning of radio in the region.

Research Paper • Faculty • Elizabeth Atwood, Hood College • Deadline: A History of Journalists Murdered in America • Although non-profit organizations issue periodic reports on violence directed against the media, little scholarship exists to explain why these attacks occur. Previous studies have focused primarily on volatile regions of the world, but this work looks at attacks on the news media in the United States. It identified seventy journalists who were murdered from 1829 to 2018 and offers a typology with which to categorize the violence.

Research Paper • Faculty • Thomas Bivins, University of Oregon • The effect of early journalism codes and press criticism on the professionalization of public relations • Following the end of WWI, both journalism and the nascent practice of public relations sought to establish a more professional image. The challenge to professionalize from Walter Lippmann on the one hand and Edward Bernays on the other exacerbated an already tense relationship between the two practices. While journalism reinforced its historical role, public relations attempted to elevate its occupation to a higher plane. The result was a sometimes literal battle of codes of ethics.

Research Paper • • Jack Breslin • Civil War Generals for President: Press Coverage of Rutherford B. Hayes and James A. Garfield During the Elections of 1876 and 1880 • During the 19th Century, four American “military chieftains” – Jackson, Harrison, Taylor and Grant – won the presidency. Besides their political careers, Rutherford B. Hayes and James A. Garfield also served as Union generals. By analyzing news stories and editorials during the Elections of 1876 and 1880 in selected New York City newspapers, this study examines campaign press coverage and electoral impact of the military heroism and political experience of Hayes and Garfield, who defeated General Winfield Scott Hancock.

Extended Abstract • Faculty • Michael Buozis, Muhlenberg College • Extended Abstract: Targeting the trades, press associations, and J-schools: Tobacco industry mapping and shaping of metajournalistic discourses • Drawing on archival sources, this study explores how the tobacco industry targeted journalism trade publications, professional and press associations, and journalism schools in a decades-long effort to map and shape metajournalistic discourses to their advantage. By contributing to media-to-media publications, funding and participating in conferences, and engaging in journalism “education” initiatives the industry sought to influence journalistic practices. These journalism-adjacent actors and sites are particularly vulnerable to infiltration from corporate actors and deserve more scrutiny.

Extended Abstract • Faculty • Anthony Cepak, University of Tennessee – Chattanooga • An Attempted Coup on King Coal: How The Tennessean helped reshape discourse of coal mining • Through extensive archival research, oral history and ethnography, “An Attempted Coup on King Coal” examines the reportage of journalists at The Tennessean at the beginning of the environmental movement. The activism of The Tennessean’s journalists is illustrated through the lens of photojournalist Jack Corn, as the newspaper covered issues related to the waning coal industry in Tennessee’s Clear Fork Valley, and the social, economic and environmental devastation left in the wake of its abandonment.

Research Paper • Faculty • Caitlin Cieslik-Miskimen, University of Idaho • Community Divisions and Fractures in Print: Institutional and Student Media Coverage of a 1927 High School Student Strike • Throughout the 1920s, high school students went on strike across the United States. Yet, despite the number of strikes, their size, and their geographic diversity, they’ve largely been lost in scholarship. This paper examines the longest and largest strike of the decade, and details how it unfolded in institutional media, represented by the community’s daily newspaper, and student media. It argues the strike represented a clash of narratives and revealed a series of community tensions.

Research Paper • Faculty • George Daniels, The University of Alabama • Where There Was a Will, AEJ Made a Way for Diversity • The words “Still Here” were a banner to promote Lee Barrow’s work to recruit and retain students of color in the journalism and mass communication. This paper spotlights Barrow’s work and the others in the leadership of Association for Education in Journalism (AEJ) as they operated the AEJ/New York University Summer Internship Program, created The Journalism Council to raise funds for these efforts and supported a Job/Scholarship Referral Service and career-oriented newsletter Still Here.

Research Paper • Student • Andrew Daws, The University of Alabama • The 1980s and the War on Drugs: The Media’s Declaration Against Hollywood? • What began as a crusade against countries in Latin America turned into a war on the home front – a war against drugs. The federal government was fighting to curb drug use while Hollywood was brandishing images of it. Oftentimes the media sided with the government. Critics from The New York Times were quick to point out these distinctions in films such as Scarface, Drugstore Cowboy, Fast Times at Ridgemont High, and Clean and Sober.

Extended Abstract • Student • James Fuller, UW-Madison • Extended Abstract: A Socially Responsible Trade: an Analysis of Ethical Discourse in Editor & Publisher, 1930-1934 • This paper shows the trade journal Editor & Publisher regularly discussed ethics of journalistic practice. Through an analysis of 265 Editor & Publisher journals published from 1930 to 1934, I show that newsmen were concerned about ethics in the normative practice of journalism. Further, I argue ethical conversations found within Editor & Publisher illustrate elements of the Social Responsibility Theory of the Press over a decade before its adoption by the Hutchins Commission in 1947.

Research Paper • Faculty • Tamar Gregorian • The Making Of “The Young Budgeter”: The American Girl Magazine’s Role in a Girl Scout’s Life During the Great Depression • Juliette Gordon “Daisy” Low founded the Girl Scouts and almost immediately began publishing The American Girl, arguably the most significant publication for adolescent girls at the time. Its content was reflective of societal norms for girls’ behavior. However, were economic effects of the Great Depression reflected in the content? The author, through a close reading of the magazine during that decade found the magazine avoided such content, leaving questions of the publications true influence.

Research Paper • Student • Autumn Linford, University of North Carolina • Perceptions of Progressive Era Newsgirls: Framing of Girl Newsies by Reformers, Newspapers, and the Public • As part of a larger project about news work and gender, this study focuses on the gendered experiences of Progressive era newsgirls. Newsgirls took up a disproportionate amount of public conversation during this time period, but have been mostly ignored by historians. This research suggests the image of the newsgirls was strategically framed and exploited to further reformer’s causes, bolster newspapers’ business, or excuse the public’s apathy.

Research Paper • Student • Alexia Little, University of Georgia • Cementing Their Heroes: Historical Newspaper Coverage of Confederate Monuments • Following continued conflicts about Confederate monuments in American society, this study explores Civil War memory encapsulated in newspaper coverage of four Confederate monument unveilings. Discourse and narrative analyses of 258 articles published in seven U.S. newspapers in the 1890s and 1920s examine how the American public negotiated terms of heroes, victims, and villains, largely in a hegemonic Lost Cause myth that took primacy over fact, thus distorting collective memory of the war.

Extended Abstract • Student • Ayla Oden, Louisiana State University; John M. Hamilton, Louisiana State University • Extended Abstract: “By Far the Best of Our Foreign Representatives:” Vira B. Whitehouse and the Origins of Public Diplomacy • The Committee of Public Information’s efforts during the first World War mark the beginning of American public diplomacy, but its influence has since been overlooked by scholars. The CPI owes a large portion of its overseas success to suffragist Vira Boarman Whitehouse. This paper examines the role Whitehouse played in the CPI’s efforts in Bern, Switzerland. So far, scant research has looked at Whitehouse’s role in shaping public diplomacy, and even then, diminishes the challenges she faced due to her position in a male-dominated field and how her initial efforts were marred by poor mismanagement. This paper analyzes how her role as a leader in the New York suffrage movement gave Whitehouse the skillset to serve as one of the most-accomplished CPI commissioners and trailblazers for modern public diplomacy.

Extended Abstract • Faculty • Diane Prusank, Westfield State University • Dorothy Barclay: Mediating Parenting Advice • Research on the history of the women’s pages has neglected a staple of the women’s pages, namely the information provided regarding family and parenting advice. This study begins to fill this gap by analyzing the work of Dorothy Barclay, editor of the parent and child section of The New York Times between 1949 and 1965.

Research Paper • Student • Carolina Velloso • Race Films and the Black Press: Representation and Resistance • This paper investigates Black press coverage of race films in the early twentieth century. Using archival methods and textual analysis to examine coverage in three Black newspapers, this study argues that through advertisements, film reviews, actor profiles, and production updates, Black newspapers played a crucial role in the advancement of positive screen representations of African Americans. The Black press challenged dominant media representations of African Americans and provided readers with positive examples of Black accomplishment.

Extended Abstract • Student • HUANG WENLU • Title: The Image of Heroines in Advertisements of Shanghai’s Martial Arts Films during1920s-1930’s • This paper argues that Nüxia pian such as Red Heroine displays the females’ bodies in a de-gendered way, challenging the visual culture in which females’ bodies was often seen as objects of desire by male viewers. However, in newspaper advertisements, the image of Nuxia Pian has become sexualized, implying the resurrection of the male’s desire. By discussing the disparity of image representations, the present study attempts to offer an analysis related to issues of women’s liberation in Nüxia pian.

<2021 Abstracts

Communicating Science, Health, Environment, and Risk Division

2021 Abstracts

Research Paper • An Ecological Approach to Understand Scientists’ Commitment to Engage: Push, Pull, and Drag Forces • AbiGhannam, Niveen, University of Texas at Austin • Whereas norms have been traditionally linked to behavioral outcomes, their function within public engagement with science (PES) contexts are mixed. This paper takes an ecological approach to examine the PES pressures and expectations perceived by publicly engaged scientists. We found that scientists perceive unidirectional factors within science (push forces) and engagement contexts (pull forces) that drive them towards PES. Running counter to those are drag forces, or pressures not to engage. However, our analyses reveal that such pressures are mitigated through employing goal-oriented engagement strategies. Those findings enrich our understanding of the complex operation of norms in the ever-changing PES landscape.

Research Paper • The growth and disciplinary convergence of environmental communication: A bibliometric analysis of the field (1970-2019) • Akerlof, Karen, George Mason University • Recent reviews describe environmental communication as focused on mass media. However, these reviews may not provide a full picture of the discipline. We searched Scopus for articles published 1970 to 2019 containing the root environment* communicat*. Instead of siloed disciplines, we found dense, interconnected networks of journals across disparate areas of scholarship, including social sciences, natural sciences, engineering, and business. This convergence is a positive sign for the field’s ability to answer fundamental questions.

Extended Abstract • Understanding COVID-19-related Stigma: A Topic Modelling and Exploratory Analysis of 353k Tweets • Ali, Mohammad, Syracuse University • This topic modelling and exploratory analysis of 350k Tweets examined people’s discussion on COVID-19 related stigma on Twitter.

Research Paper • Young adults’ preferences of vaping content on Instagram: Qualitative interviews utilizing the associative imagery technique • Alpert, Jordan • Vaping among young adults (YA) continues to rise, resulting in adverse health effects and vulnerability to nicotine dependence. Social influence theory and prior research indicate that vaping content appearing on Instagram is widespread and highly influential. Vaping content on Instagram is often portrayed positively, which may motivate YA to vaping trials. Using a photo-elicitation method, the associative imagery technique, we interviewed 24 YA about their perceptions of vaping content appearing on Instagram. Images representing popular posts were shown, such as colorful devices, people vaping, and depictions of flavors. Data synthesis from the interview transcripts revealed three main themes: 1) the power of color and visual aesthetics, meaning that YA were drawn to Instagram posts that were visually striking, which stood out from other posts, 2) distancing, as participants who vape socially were hesitant to like, share, and comment because they did not want to be labeled as a “vaper” to their followers, and 3) the environment influences perceptions, signifying how there are certain norms associated with using Instagram, and this dictates how content is viewed and the meaning it represents. For instance, warning labels appearing on vaping posts may remind YA about the dangers of vaping, but we also found that they enhanced perceived credibility and transparency of vaping brands. Overall, findings indicate that effective interventional campaigns to reduce YA vaping must get users’ attention through dynamic visuals, while also considering in-group and out-group identities related to vaping culture.

Research Paper • Fast Food Menu Calorie Labeling Contexts as Complex Contributing Factors to Overeating • Bailey, Rachel, Florida State University • The effectiveness of menu calorie labeling in limiting the amount of calories selected has been called into question since it was mandated within the Affordable Care Act. This study examined how contexts that are known to influence motivational and information processing might limit the effectiveness of calorie labeling in order to shed some light on the mixed findings in this area. An online experiment was conducted in which calorie labels were paired or not paired with visual cues in different motivational contexts: greater and lesser variety and energy density choices available. Results contribute to the general conclusions that calorie labels are not particularly effective. Specifically, the only context in which a calorie label succeeded in reducing calories selected was a high variety mix of low and high energy density foods with visual food cues present; however, this type of context elicited the greatest number of calories selected on average, even more than when only highly energy dense items were present. Limitations and future directions are discussed.

Research Paper • Cultural Competence in Health Communication: A Concept Explication • Belobrovkina, Evgeniia • Cultural competence constitutes one of the cornerstones of effective health communication. Yet, there is a gap in the explication of cultural competence in health communication outside the healthcare setting. Therefore, the purpose of the study was: (1) to develop the conceptual definition of cultural competence for strategic health communication beyond the healthcare setting, and (2) to distinguish cultural competence from similar concepts. The proposed conceptual definition of cultural competence is presented.

Research Paper • COVID-19 vaccine intention and social cognitive theory: The role of individual responsibility and partisan media use • Borah, Porismita • We use national survey data and a moderated moderated mediation PROCESS model to examine the 1) associations between self-efficacy about COVID-19 and vaccine intention mediated by expectancies 2) moderating roles of individual responsibility and partisan media use. The findings show that the path from efficacy to expectancies is moderated by individual responsibility, while the path from efficacy to vaccine intention is moderated by liberal media use in meaningful ways. Implications are discussed.

Extended Abstract • EXTENDED ABSTRACT: Perceptions of HIV pre-exposure prophylaxis on Twitter: Examining beliefs and barriers after approval of Descovy • Calabrese, Christopher • Pre-exposure prophylaxis (PrEP) is an effective strategy to reduce one’s risk of contracting HIV. To examine perceptions of PrEP on Twitter, we conducted a theoretically driven content analysis of relevant tweets from April 2019 to April 2020, six months before and after the approval of Descovy for PrEP. Results reveal a significant decrease in tweets involving barriers, specifically relating to access. Findings will inform health communication interventions for promoting PrEP among vulnerable populations.

Extended Abstract • A triangulated approach for understanding scientists’ perceptions of public engagement with science • Calice, Mikhaila, University of Wisconsin-Madison • Scientists are expected to engage with the public, especially when society faces challenges like COVID-19, but what public engagement means to scientists is not clear. Based on a mixed methods approach combining survey and focus group data, we find that scientists’ understanding of public engagement is as complex and inconsistent as the literature. Our findings also suggest that, regardless of tenure status, scientists believe public engagement with science includes citizen and community involvement in research.

Research Paper • “La Piedra Rosetta” Content Analysis of Health-specific stories on Genetic Testing from Spanish-language News Outlets • Chavez-Yenter, Daniel, University of Utah / Huntsman Cancer Institute • Genetic testing rates, which can inform disease risk and clinical management recommendations, are lower for Latinx populations than White populations. Explanations for this disparity have focused on individuals’ lack of awareness and greater concerns about testing, but how the news media might affect awareness and attitudes remains unexplored. In this project, we characterize health-specific stories (from 2008-2020) relating to genetic testing from the two largest U.S. Spanish-language news outlets, Telemundo and Univision.

Research Paper • Are Emotion-Expressing Messages More Shared on Social Media? A Meta-Analytic Review • Chen, Junhan, University of Maryland • Given that social media have brought significant change in the communication landscape, researchers have explored factors, such as emotion-expressing as a message feature, that can influence users’ information sharing on social media. The present study meta-analytically summarized 19 studies to advance the understanding of the associations between emotion-expressing messages and information sharing on social media in health and crisis communication contexts. Additional moderator analyses took into account study contexts, social media platforms, study design, theory-guided or not, sampling and coding methods, and emotion valences. Our study supported previous studies’ claim that emotion-expressing messages are more likely to be shared on social media in health and crisis contexts (r = 0.11, k = 19, N = 140,987). Moreover, results from our study showed that sampling and coding methods applied in previous studies moderated the main result. Implications for future study of emotion-expressing messages and information sharing in health and crisis communication contexts are discussed.

Research Paper • An Online Experiment Evaluating the Effects of Social Endorsement Cues, Message Source, and Responsibility Attribution on Young Adults’ COVID-19 Vaccination Intentions • Chen, Li, West Texas A&M University • Adopting the theory of planned behavior framework, this online experiment investigated the effects of social endorsement cues, message source, and responsibility attribution on young adults’ perceptions of COVID-19 vaccination and intentions to get vaccinated. Four major findings are identified. First, social endorsement cues positively affect attitude, subjective norms, and vaccination intentions. Second, individuals perceive an expert source as most credible, but a media outlet source results in most positive subjective norms. Third, responsibility attributions do not generate significant effects on dependent variables. Finally, social endorsement cues and message source each has some interaction effects with perceived susceptibility to COVID-19 on message outcomes.

Research Paper • Danger Control and Fear Control during Public Health Emergencies: Considering the Role of Fear and Hope in the EPPM across Different Levels of Trust • Chen, Liang • Public health emergencies post a great threat to global health and safety. The control of these emergencies needs the efforts of healthcare professionals as well as calls for the public to take protective actions. This study not only puts fear back in the EPPM, but also considers another similarly productive emotion: hope to examine the mechanisms behind the effects of four cognitive perceptions on protective actions and information avoidance. A national online survey was conducted with a total of 1,676 participants during the outbreak of COVID-19 in China from February 1 to February 29, 2020. The results revealed that perceived severity and perceived susceptibility could lead to fear, which in turn positively affect protective actions, while perceived self-efficacy and perceived response efficacy induced hope, which was positively associated with protective actions, but negatively associated with information avoidance. Furthermore, the mechanisms behind the relationships among cognitions, emotions and behaviors varied across different levels of trust in healthcare systems.

Research Paper • Examining Attenuated Response to COVID-19 Risk Through Interaction Effects between Increased Communicative Action, Negative Emotion, and Perceived Personal Knowledge • Choi, Minhee • This study examines attenuated risk responses among individuals who do not adhere to preventive COVID-19 measures (e.g., anti-maskers). Guided by the Social Amplification of Risk Model, a survey (N = 373) of non-abiding populations showed that media use positively influenced risk perceptions, information seeking and sharing, and preventive measures adoption. In contrast, negative emotional responses to COVID-19 and perceived knowledge hindered preventive measure adoption from increased information seeking and sharing. Theoretical and practical implications are discussed.

Research Paper • Light at the end of the tunnel: Implications of COVID-19 vaccine availability and vaccination intention • Chu, Haoran • Due to the inequality in distribution, people in many demographic groups and locations still do not have access to the COVID-19 vaccine. Utilizing a longitudinal survey and a choice-based conjoint analysis, this study examines vaccine availability and vaccination intention’s influence on people’s consideration of the COVID-19 vaccine. Low availability and intention increased attention to global barriers and high-level vaccine attributes such as vaccine safety. High availability articulates practical considerations such as cost and logistics.

Extended Abstract • When Do People Wear a Mask in Pandemic? An Integration of TPB and EPT • Chung, Surin, Ohio University • This study examined how perceptual variables (attitude, subjective norm, and perceived behavioral control) are associated with behavioral intention to wear a mask during the COVID-19 pandemic and also how ethical ideologies (relativism, and idealism) moderate the relationship between two perceptual variables (attitude, and subjective norm) and behavioral intention. Using a cross-sectional survey, this study found that the three perceptual variables are positively associated with behavioral intention. Also, this study confirmed that relativism weakens the relationship between the two perceptual variables and behavioral intention.

Research Paper • Air quality just isn’t very sexy”: Audiences, problems, solutions in communicating about wildfire smoke in the Wes • Clotfelter, Susan, Colorado State University • “Environmental and public health professionals increasingly confront wildfire smoke events and the need to communicate air quality information internally and externally. Climate forecasts suggest the next decades will likely bring more frequent and more prolonged heat, drought, and wildfire smoke exposures. We know little, however, about how these professionals conceptualize their communication tasks, challenges, and opportunities. n a time of fragmented, convergent, and sometimes distrusted media. surveys of residents in multiple regions of the U.S. and other nations often show that citizens pay more attention to personal experience of air quality than official measures and alerts.

We conducted semi-structured, in-depth interviews with 17 air quality communicators in Colorado. This state has many of the features common to Western states: a wide variety of terrain and local economies; high- and low-population counties; increasingly congested interstates; and wide income disparity. The interviews yielded insights about how environmental and public health workers think about the residents of the state that they serve and the barriers to communicating air quality issues to those residents. These insights suggest that limited resources and lack of data make it difficult to communicate about air quality and that some state residents are more vulnerable to ill health effects, but less likely to be reached by messaging efforts. Creating more robust monitoring networks and multi-agency partnerships might create the capacity necessary to persuade more Colorado residents to engage in health-protecting actions.”

Research Paper • Facing the Strain: The Persuasive Effects of Conversion Messages on COVID-19 Vaccination Attitudes and Behavioral Intentions • Conlin, Jeff, Penn State University • This study examined two-sided conversion messages in relation to one-sided advocacy messages in reducing vaccine hesitancy related to COVID-19 vaccine uptake. Results demonstrated that, for vaccine-hesitant participants, conversion messages increased pro-COVID-19 vaccination attitudes and behavioral intentions. For high vaccine-hesitant participants, the relationship between conversion messages and attitudes toward COVID-19 vaccinations was mediated through source credibility. For low vaccine-hesitant participants, mediation occurred through counterarguing. Findings have implications for health message tailoring related to COVID-19 vaccine uptake.

Extended Abstract • The Prevalence of Design Features Known to Hinder the Processing of Drug Risks and Side-Effects: A Content Analysis of TV Ads for Prescription Drugs • Dan, Viorela • Given widespread concerns over the strategic use of visuals in ads for prescription drugs (DTCA) to distract from drug risks and side-effects, a content analysis was conducted. We analyzed N = 88 ads shown during prime-time on ABC, CBS, and NBC for one week in autumn 2019. Low modality correspondence was found, as were high pacing and low visual complexity. DTCA seem to be made in a way that hinders processing of risks and side-effects.

Extended Abstract • Extended abstract: White young adults’ motives for COVID-19 information avoidance • Deline, Mary Beth • Research suggests that White young adults’ health actions contribute to inequitable higher risk burdens for Black, Latinx and Indigenous populations during the pandemic. Utilizing semi-structured qualitative interviews and thematic analysis, this study examines the motives driving White young adults’ avoidance intentions and behaviors towards COVID-19 health information, and concomitant individual and collective efficacy. Preliminary findings indicate that perceived inability to act at both individual and collective levels is associated with specific information avoidance motivations.

Research Paper • Systematic Processing of COVID-19 Information: Relevant Channel Beliefs and Perceived Information Gathering Capacity as Moderators • Dong, Xinxia, University at Buffalo • This study applies the risk information seeking and processing (RISP) model to investigate the psychological factors that motivate people to process COVID-19 information in a systematic manner. Data collected from a survey of 519 Chinese respondents indicate that both relevant channel beliefs and perceived information gathering capacity moderate the impact of information insufficiency on systematic processing. These two variables also exert an interactive effect on systematic processing. Among other components of the RISP model, societal-level risk perception, informational subjective norms, and current knowledge are positively related to systematic processing. These findings suggest that science communication surrounding the COVID-19 pandemic needs to pay attention to the target audience’s beliefs about specific information channels, as well as their ability to process relevant information.

Research Paper • “I Had No Idea That Greenwashing Was Even a Thing”: Identifying the Cognitive Mechanisms of Exemplars in Greenwashing Literacy Interventions • Eng, Nicholas, Penn State University • This one factor (base-rate/image/quote/quote and image) between-subjects experiment (N = 476) examined how different presentation styles of a greenwashing literacy intervention influenced psychological processes (i.e., vividness, cognitive load, availability heuristic) and outcomes such as knowledge gain, skepticism, and information seeking. By synthesizing exemplification theory and cognitive theory of multimedia learning, this study finds evidence that vividness was the key mediator that explained the intervention’s effects on the study outcomes. Compared to the base-rate condition, exemplars were significant predictors of vividness, which in turn increased risk perceptions, information seeking, and word-of-mouth intentions. A literacy intervention that embedded both textual quotes and image exemplars had the strongest effect on vividness. No significant relationship was found between the interventions and the availability heuristic or cognitive load. Theoretical and practical implications are discussed.

Research Paper • Promoting COVID-19 Social Distancing on Social Media: The Persuasive Role of Threat and Controlling Language Representation • Eng, Nicholas, Penn State University • This 2 (threat: high/low) x 2 (language: controlling/noncontrolling) between-subjects factorial experimental design (N = 446) examined how the degree of threat and controlling language used in persuasive health messages on social media, influences psychological reactance, threat and coping appraisals, and intentions to social distance. Combining psychological reactance theory and protection motivation theory, we found that a highly threatening message evokes greater psychological reactance, which in turn was negatively associated with threat and coping appraisals. Threat and coping appraisals were then found to be significant and positive predictors of social distancing intentions. However, we did not find evidence that the use of controlling language, nor its interaction with the degree of threat expressed, to have a significant influence on reactance or threat and coping appraisals. Theoretical and practical implications are discussed.

Research Paper • Upping the Ante? The Effects of ‘Emergency’ and ‘Crisis’ Framing in Climate Change News • Feldman, Lauren, Rutgers University • This experiment examined how using the term “climate emergency,” “climate crisis,” or “climate change” in Twitter-based news stories influences public engagement with climate change and news perceptions, as well as whether these effects depend on whether the news focuses on climate impacts or climate actions. Terminology had no effect on climate engagement and only small effects on news perceptions. The focus of the news stories had more consistent effects on both engagement and news perceptions.

Research Paper • The Impact of Social Media Use on Protective Behaviors in Global Epidemics: The Mediating Model of Situation Awareness and Crisis Emotions • Feng, Yulei, School of Media and Communication, Shanghai Jiao Tong University • Although there has been increasing attention to the effect of social media use during epidemics and outbreaks, relatively little is known the underlying mechanism by which social media plays a role in people’s cognitive, affective and preventive responses. Based on data collected during the outbreak of COVID-19 in China, the current study investigates the correlations between social media use, situation awareness and public prevention by examining the mediation effect of crisis emotions—anxiety and fear. The results indicate that social media is positively related to situation awareness, anxiety and fear. Furthermore, social media use can predict preventive behaviors via the serial multiple mediation effect of situation awareness and fear. Implications of the findings are discussed.

Research Paper • Examining Antecedents to Accuracy- and Defense-Motivated Information Insufficiency in the COVID-19 Pandemic • Fung, Timothy, Hong Kong Baptist University • This study is to advance the Risk Information Seeking and Processing model by examining (1) the antecedents that induce individuals’ accuracy- and defense-motivated information insufficiency of COVID-19 information and (2) the effect of a broader array of the RISP’s perceived hazard characteristics and affective responses. We collected 960 responses from a probabilistic panel and found that fear and informational subjective norms influenced accuracy- and defense-motivated information sufficiency; risk inequity influenced worry and contentment.

Research Paper • Integrating Psychometric Paradigm of Risk and Issue Attention Cycle: A Study of Risk Information in News Coverage of Avian and Swine Influenza • Fung, Timothy, Hong Kong Baptist University • This study examines how news coverage present risk information of global outbreaks of avian and swine influenza. To that end, we integrated the psychometric paradigm of risk and issue attention cycle into a theoretical framework and conducted a content analysis for 1,626 news articles published in Hong Kong. The finding reveals what risk information and its related risk characteristics emphasized or ignored and how the emphasis differs across the stages within the issue attention cycle.

Research Paper • How Do Food Date Labels Lead to Consumer-level Food Waste? A Mixed-design Experiment • Gong, Ziyang • Waste resulting from consumers’ confusion about foods’ date labels is a multi-billion-dollar problem in the United States. The present study examines the mechanisms underlying such labels’ influence on people’s willingness to consume, and whether exposure to additional information regarding sensory assessment of food products or storage practices could help to reduce food waste. We conducted a mixed-design experiment in which the between-subjects variable comprised five commonly used food date labels (i.e., “Best if Used By”, “Use By”, “Sell By”, “Enjoy By”, and a date without any explanatory phrase), and the within-subjects variable consisted of three information conditions (i.e., basic information, sensory information, and food-storage information). Our data indicate that date labels affected consumers’ willingness to eat yogurt through two mediators, quality concern and safety concern. The direct effects of date-label variation on willingness to consume were non-significant after controlling for the two mediators. Additionally, when the participants were told that the yogurt had a normal color and odor, or were provided with details of how it should have been stored, their intention to eat it rose significantly. These findings enhance our understanding of how food date labels affect consumer-level food waste and provide insights that can aid the development of educational campaigns to reduce it.

Research Paper • Moral hazard or not? The effects of learning about carbon dioxide removal (CDR) on mitigation support. • Hart, P. Sol, University of Michigan • Recent research has yielded mixed results as to whether exposure to information about geoengineering leads to a risk compensation, risk salience, or null effect. Focusing on carbon dioxide removal (CDR), we investigate whether these inconsistent results may be a function of the presence or absence of information about climate change impacts. Through two experimental studies, moderated-mediation analyses reveal that, overall, exposure to CDR information is likely to have a null effect, thus failing to support either risk compensation or risk salience, whereas exposure to climate change risk information can increase perceived threat and, indirectly, policy support.

Extended Abstract • Effectiveness of VR Intervention in Promoting Sustainable Hand Hygiene • Hu, Haohan • Maintaining hand hygiene is one of the most important preventive measures for infectious diseases. However, research finds young adults reported less frequent hand-washing. This study developed an immersive hyperreality intervention in promoting hand hygiene and its effectiveness was tested by 2 (environment: VR vs. 2D video) x 3 (perspective) factorial experiments. Preliminary findings have demonstrated levels of immersion can affect participant’s embodiment and self-efficacy.

Research Paper • How Far into the Future: A Meta-Analysis of the Effects of Temporal Framing on Risk Perception, Attitude, Behavioral Intention, and Behavior • Huang, Guanxiong • Temporal framing is a messaging strategy that highlights either the proximal or distant consequences of a recommended behavior in communication efforts. This meta-analysis investigated the relative persuasiveness of proximal- versus distal-framed messages. The findings supported the overall small advantage of proximal versus distal frames in facilitating persuasion (r = 0.0706). In terms of specific outcomes, proximal frames were more effective than distal frames in increasing risk perception (r = 0.1216) and behavioral intention (r = 0.0776). However, no such effects were found on attitude or actual behavior. Sample type (student vs. nonstudent) and participant age moderated the temporal framing effect.

Research Paper • To Vax or Not to Vax: The Impact of Issue Interpretation and Trust on Vaccination • Huang, Yi-Hui Christine, City University of Hong Kong • We investigate the interaction between public trust and individuals’ COVID-19 vaccination intentions. A total of 6,231 respondents from Hong Kong and Taiwan completed questionnaires. Results demonstrated that trust plays a crucial role in promoting public vaccine uptake through a motivated reasoning process. Additionally, issue interpretation moderated the relationship between trust and vaccination intention, indirectly affecting vaccination intention via trust. Our findings should help relevant agencies better understand public mindsets and formulate communication strategies accordingly.

Research Paper • Promoting COVID-19 Vaccination: The Interplay of Message Framing, Psychological Uncertainty, and Public Agency • Huang, Yan • The study examines how framing, psychological uncertainty, and message source (national versus local health agencies) influence campaign effectiveness in promoting COVID-19 vaccines. A 2 (gain- vs. loss-frame) × 2 (high vs. low uncertainty) × 2 (CDC vs. Houston Health Department) between-subjects experiment was conducted among Houston residents (N = 408) in mid-December, 2020. Findings revealed that a loss frame led to better persuasion outcomes among participants primed with high uncertainty; a gain frame was more persuasive under conditions of low uncertainty because it reduced perceived threat to freedom and psychological reactance. Additionally, the local agency elicited more favorable vaccine beliefs than the national agency when uncertainty is low; the difference disappeared under conditions of high uncertainty. The study offers theoretical implications for framing research and practical implications for campaign message design.

Extended Abstract • Extended Abstract: Beyond Individualized Responsibility Attributions? How Eco Influencers Communicate Sustainability on TikTok • Huber, Brigitte, University of Vienna • Sustainability communication is of increasing importance. While sustainability communication in traditional media has already been researched, less is known about social media in this regard. We investigate how eco influencers communicate sustainability on TikTok. Findings from a content analysis (n = 242) reveal that individual responsibility attributions are dominant in videos posted on the platform. Videos presenting broader perspectives are more likely to refer to empirical evidence. Implications for science and environmental communicators are discussed.

Research Paper • The framing power of Twitter: Examining whether individual tweets are reframing news media frames • Hubner, Austin, The Ohio State University • This study replicates a traditional framing and source analysis by examining how two mainstream news outlets framed climate change in 2018. We extend the traditional analysis by examining whether individuals reframe the original news media frame when sharing news articles to Twitter. Specifically, we computationally examine the extent to which the user-generated tweets (n = 9,558) are similar to the original news media frame and whether the similarity is dependent on the actor type.

Research Paper • Understanding Public Reaction to Celebrity Suicide Cases in Online News Comments • Ittefaq, Muhammad, University of Kansas • Celebrity suicide reporting is worth exploring as it carries an enormous potential to trigger copycat suicidal behavior among vulnerable populations; yet this topic is under-explored in Muslim countries. This study is aimed at analyzing online readers’ comments related to 12 celebrity suicide news stories in Pakistan (N=2,190) to understand their conversation patterns. By applying a text analytics approach, we assess core themes of online discussions about celebrity suicide news stories published between June 1, 2011 and August 30, 2020 in five mainstream Pakistani English newspapers. The findings revealed seven themes, including: 1) stress, depression, and mental health issues; 2) suspicious and controversial investigation reports; 3) need for stronger accountability to address corruption in the country; 4) conspiracy theories and misinformation; 5) criticizing media and security institutions; 6) sympathy for deceased and their families; 7) suicide and religion (Islam). the most frequent words in the data set were: suicide (51), police (34), sad (18), family (17), officer (17), corruption (15), death (15), murder (14), person (14), news (13), investigation (12). Additionally, Web 2.0 opens an avenue in Muslim-majority countries to discuss suicide-related issues, which are becoming a major public health concern but are often neglected due to religious and other stigmas.

Research Paper • When Scientific Literacy Meets Nationalism: Exploring Factors that underlie the Chinese Public’s Belief in COVID-19 Conspiracy Theories • Jia, Hepeng, School of Communication, Soochow University • This paper investigated the Chinese public’s beliefs in COVID-19 conspiracy theories during the current global pandemic, and we explored the factors associated with the belief in conspiracy theories in China. Based on a national sample (N=1000), we categorized widespread COVID-19 conspiracy theories in China into three types: Type Ⅰ that suggested the pandemic’s foreign origin, Type Ⅱ being defined as “China as culprit” conspiracy theories, and Type Ⅲ indicating that the virus was manufactured in the West. Results showed that scientific literacy and nationalism were constant factors associated with the conspiracy beliefs. Scientific literacy was associated with decreased beliefs in all three types of COVID-19 conspiracy theories. Nationalism was related to the increased belief in the type of theories favoring China’s stance while minorly related to decreased belief in “China as culprit” theories. Among other factors, the roles of self-efficacy in science and trust in science varied with the nature of the conspiracy theories. Meanwhile, the role of the media trust depended on the type of conspiracy theories and the kind of media outlets. These findings reminded us of the multi-faceted conspiracy beliefs in China, the complicity of their contributing factors, and the urgency to study them further.

Research Paper • Self-Disclosure as a Coping: How Self-Disclosure Influences Mental Health in Chinese Online Depression Groups • Jiang, Mulin • This study examines how self-disclosure predicts mental health outcomes in the context of online depression groups in China. We investigated whether engagement with different types of self-disclosure can help mitigate depressive symptoms. Results from online survey (N = 205) indicated that the depth, honesty, intent and valence of self-disclosure have positive relationships with perceived social support, and perceived esteem support served as a key mechanism in the effects of self-disclosure.

Extended Abstract • Has COVID-19 Impacted the Risk Perceptions and Cessation Intent of Youth Vapers? • Jun, Jungmi, University of South Carolina • Emerging evidence indicates vapers’ greater exposure to COVID19 risk. Applying the health belief model, we examine how perceived risk of vaping associated with COVID19 and cessation intent have changed for youth during the pandemic. Data come from two waves of online surveys sampling US youth (aged 18-25) collected in 2020 (N = 165) and 2021 (N = 347). We found significant increases of perceived threats of vaping and benefit of cessation between the two waves.

Research Paper • COVID-19 Vaccine Reviews on YouTube: What Do They Say? • Kang, Da-young, University of Alabama • This study uses the social communication framework to explore the frequently viewed COVID-19 vaccine review contents on YouTube. Quantitative content analysis of 78 review videos reveals the unique features of vaccine review videos. Two-thirds of the vaccine videos reviewed were created by medical experts. None of them displays a negative valence toward vaccination; all have a positive or neutral valence toward vaccination. All videos convey their story with narrative, and their topics were pro-vaccine themes.

Extended Abstract • Vaping Flavors and Flavor Representation: A Test of Youth Risk Perceptions and Novelty Perceptions • Katz, Sherri Jean, Hubbard School of Journalism and Mass Communication, University of Minnesota • This experiment tests whether vaping flavors (tobacco vs. fruit) and flavor representations on packages (flavor color, flavor image) influence how middle school youth perceive vaping products. While results show no difference in risk perceptions based on condition, novelty perceptions are highest among those who view the fruit-flavored vaping product with flavor color and flavor image. Findings suggest that restricting flavor representation on packaging might reduce how fun and interesting youth perceive these products to be.

Extended Abstract • Extended Abstract: How Self-Disclosure and Gender Influence Perceptions of Scientists’ Credibility and Likeability on Social Media • Kim, Nahyun • A 2 (types of disclosure: personal vs. political) x 3 (amount of disclosure: 20% vs. 50% vs. 80%) x 2 (gender of the scientist: male vs. female) between-subjects experiment (N = 734) showed that people favored scientists more for personal disclosure, rated them as being more competent with political disclosure, and liked female scientists more in general. However, the gender of the scientist did not moderate the effect of disclosure type and gender of participants.

Extended Abstract • How attribution of crisis responsibility affects Covid-19 vaccination intent: The mediating mechanism by institutional trust and emotions • Kim, Ji Won • This study examined how attribution of crisis responsibility affects intention to take Covid-19 vaccines, specifically how institutional trust and emotions may play in this process. Results showed that attribution of crisis responsibility had a negative influence on vaccination intent by lowering institutional trust and eliciting ethics-based emotions. Findings provide implications for risk communicators and policy makers to develop strategies to mitigate vaccine hesitancy.

Research Paper • Conspiracy vs debunking: The role of emotion on public engagement with YouTube • Kim, Sang Jung • Conspiracy theories infamous for their emotional manipulation have challenged science epistemology and democratic discourse. Despite the extensive literature on misinformation and the role of emotion in persuasion, less is understood about how emotion is used differently between conspiracy and debunking messages and the impact of emotional framing on public engagement with science. Our paper fills these gaps by collecting and analyzing emotional frames in YouTube videos that propagate or debunk COVID-19 conspiracy theories.

Research Paper • Emotionally connected: Longitudinal relationships between fear of COVID-19, smartphone online self-disclosure, and psychological health • Koban, Kevin, University of Vienna • In a two-wave panel survey conducted during the first lockdown in spring 2020, this study shows that fear of COVID-19 increased online self-disclosure on social media over time. Online self-disclosure then, in turn, fostered individuals’ happiness over time but did not affect psychological well-being. There was also no over-time relationship between online self-disclosure and fear of COVID-19, suggesting that fear can prompt self-disclosure during the pandemic, but self-disclosure does not help alleviate fear over time.

Research Paper • How Sympathy and Fear Mediate the Interplay between Benefit and Scarcity Appeal Organ Donation Messages • Kong, Sining, Texas A & M University at Corpus Christi • This study examines how sympathy and fear mediate the interplay between benefit appeal and scarcity appeal regarding attitude and intention of organ donation. To examine the moderated mediation effect, this study conducted a 2 (other-benefit appeal vs. self-benefit appeal) X 2 (non-scarcity vs. scarcity appeal) online experiment. The results revealed that as altruistic behavior, an other-benefit appeal would generate more sympathy than a self-benefit appeal message. Additionally, the non-scarcity condition generated more positive attitudes toward organ donation compared with the scarcity condition. Besides, both sympathy and fear positively influenced attitudes and intentions of organ donation. This study also provides theoretical and practical implications.

Extended Abstract • Using Machine Learning and Social Network Analysis to Understand the Motives behind the Spread of “Plandemic” Conspiracy Theory during COVID-19 • Kumble, Sushma, Towson University • Conspiracy theories are often disseminated through disinformation, and individuals are attracted to conspiracy theories to fulfill specific epistemic, existential, and social motives. (Douglas et al., 2019). Utilizing these taxonomies, the present study uses unsupervised machine learning to uncover which of these motives were more prevalent in the spread of the documentary “Plandemic.” Further, utilizing social network analysis, the present study also looks at which prominent actors within the network aided in dissemination of such information.

Research Paper • Amplification of Risk Concerns through Social Media and Beyond for Covid-19: A Cross-Country Comparison • Lai, Chih-Hui, Academia Sinica • Social media has been an important venue of obtaining communication during health or environmental risks. This study investigates the questions of the extent to which public expressive use of social media (liking, commenting, sharing, and posting) amplifies the interpretation of risk and influences the subsequent behavioral responses in the context of the COVID-19 pandemic. Using a cross-country and two-wave survey data in the U.S. and Taiwan, results of this study demonstrate that amplification of risk happened because public expressive use of social media increased personal and global risk concerns, which in turn facilitated protective action taking. Moreover, this study revealed country differences in terms of the circumstances under which social media use shapes risk concerns and the situation in which risk concerns influence behavioral responses. In the U.S., the more individuals use social media in a public and expressive way, the more likely they report societal risk concern, and this happened among people who received risk information from different sources beyond social media. In Taiwan, the relationships between personal/societal risk concerns and engagement in protective action varied by discussion network heterogeneity. Discussion networks strengthened the effects of risk concerns on behavioral responses.

Extended Abstract • Beliefs and Practices around Antibiotics Use and Resistance in Singapore using the Protection Motivation Theory • Lee, Si Yu, Nanyang Technological University Wee Kim Wee School of Communication and Information (WKWSCI) • Misuses of antimicrobials in the community have been identified as a salient contributor to antimicrobial resistance in Singapore. However, little is known about the belief, practices, and socio-psychological factors driving antibiotic misuse in the community. As the first nationally representative study to address these gaps, 967 respondents in Singapore were surveyed on their knowledge, attitudes, and practices about antibiotics antimicrobial use. The protection motivation theory was used as the underlying theoretical framework.

Research Paper • Examining COVID-19 tweet diffusion using an integrated social amplification and risk and issue-attention cycle framework • Lee, Edmund, Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore • Drawing on the social amplification of risk (SARF) and issue-attention cycle frameworks, we examined amplification of 1,641,273 COVID-19 tweets through: (a) topics: key interests of discussion; (b) temperament: emotions of tweets; (c) topography (i.e., location); and (d) temporality (i.e., over time), using computational and manual content analysis. Amplification patterns across the issue-attention cycle highlighted an inherent and insidious politicization of COVID-19, as well as misplaced premature optimism that COVID-19 would be controlled from the get-go.

Research Paper • Is higher Risk Perception Necessarily Worse? Source Credibility in Government Attributed Media Use During the COVID-19 Pandemic • Li, Longfei, School of media and communication, Shanghai Jiao Tong University • Source credibility in authority is important for “infodemic” prevention and social stability during the COVID-19 pandemic. However, current understanding is limited with respect to how media usage of residents from worst-hit area is associated with their risk perception and source credibility in government. This study adopted the questionnaire survey method (N=908) and constructed the model of “media use – risk perception – source credibility in government” based on the social amplification of risk framework (SARF). We found that both traditional media use and social media use have positive effects on source credibility in government, and this effect is partly formed through the mediating effect of risk perception. In addition, higher risk perception was accompanied by higher source credibility, but living area factors significantly positively moderated the relationship between them. Rural residents with higher risk perception did not form higher source credibility perception. We suggest that people should pay more attention to the “infomedic” in the rural areas of the pandemic. In addition, the government should objectively view people’s risk perception, timely release information, conduct effective risk communication, and establish information authority. In-depth study on the influence of politicization and socialization of this health issue and its mechanism of action is of great significance for understanding people’s information behavior and providing certain policy enlightenment for media governance during current COVID-19 pandemic.

Research Paper • Recycling as a Planned Behavior: The Moderating Role of Perceived Behavioral Control • Liu, Zhuling, University at Buffalo • This study examines the effectiveness of a public service announcement (PSA) video designed based on the theory of planned behavior in motivating people to engage in proper recycling. Based on a representative sample of New York State residents (N = 707), survey results show that all three variables of the theory of planned behavior are significant predictors of recycling intention. The PSA video increases recycling intention through attitude, but this mediated relationship is only significant among individuals with low perceived behavioral control. These results suggest that environmental campaigns using a video format may be particularly effective among audiences who perceive low self-efficacy in engaging in recycling behavior.

Research Paper • Narrative and Non-Narrative Strategies in Televised Direct-To-Consumer Advertisements for Prescription Drugs Aired in the U.S. • Liu, Jiawei, Cornell University • This study content analyzed narrativity in televised direct-to-consumer advertising (DTCA) for prescription drugs aired on television in the United States between 2003 and 2016 for four different health conditions (heart disease, diabetes, depression, and osteoarthritis). Results showed that while televised DTCA for prescription drugs spent more time discussing drug risks than drug benefits, both narratives and factual evidence were more frequently used to communicate drug benefits than drug risks. Implications are discussed.

Research Paper • Seeing from the eyes of suffered peers: Using distance-framed narrative to communicate risks related to e-cigarette use • Liu, Sixiao, University at Buffalo, SUNY • To address the health risks associated with e-cigarette use among young adults, this research examined the effectiveness of distance-framed narratives in shaping e-cigarette user and non-user’s attitude and behavioral intention. Through the mediation of identification, transportation, and distance perception of risks associated with e-cigarette use, narrative messages featuring a socially similar character were more effective in motivating attitudinal and behavioral change, but high and low-certainty plots differently influenced users and non-users’ response to the messages.

Research Paper • The knowledge gap hypothesis in Malaysia: Assessing factors shaping the public’s perceived familiarity of nuclear energy • Looi, Jiemin, University of Texas at Austin • Perceived familiarity plays an important role in helping laypeople make well-informed policy decisions, thereby facilitating technological developments. However, this knowledge component is often overlooked in extant literature. Hence, this study draws upon the knowledge gap hypothesis to investigate predictors for the public’s perceived familiarity with nuclear energy in Malaysia — an under-studied context in nascent phases of nuclear energy development. A nationally representative survey of 1,000 Malaysians attested to the knowledge gap hypothesis. Education served as a better predictor for perceived familiarity than household income. Attention to television news, interpersonal discussion, and news elaboration were positively related to perceived familiarity. Notably, several three-way interactions were found: Increased attention to television news and interpersonal discussion consistently amplified perceived familiarity gaps regardless of laypeople’s education levels. Meanwhile, increased attention to newspapers and interpersonal discussion mitigated perceived familiarity gaps only among highly educated laypeople. The findings extended the knowledge gap hypothesis by incorporating perceived familiarity and news elaboration in the underrepresented context of nuclear energy in Malaysia. Additionally, the findings informed policymakers regarding the impacts of education while notifying newsmakers about the effectiveness of public education across media platforms. Directions for future research are also provided.

Research Paper • Magnifying the infodemic: Identifying opinion leaders in networks of misinformation about COVID-19 on Twitter • Looi, Jiemin, University of Texas at Austin • Considering the proliferation of falsehoods and conspiracy theories about COVID-19 on social media, this study drew upon the multi-step flow model of communication to identify opinion leaders that drive misinformation and the roles they fulfill within Twitter networks — a platform that has amplified misinformation regarding COVID-19 and prior health crises. Using R, this study conducted social network analysis and topic modeling based on 100 unique Twitter users randomly selected from a corpus of 73,808 tweets collected across several time intervals. The findings revealed that laypeople with online clout (e.g., independent activists, self-proclaimed scientific experts, self-proclaimed journalists) and Twitter bots possessed the greatest prominence (in-degree centrality), outreach (out-degree centrality), and social connections (betweenness centrality) within networks of misinformation about COVID-19. Notably, the results provided mixed support for conventional indicators of opinion leadership on Twitter (e.g., follower count, Twitter verification) as predictors of users’ roles within misinformation networks. Congruent with the multi-step flow model of communication, the results also indicated a highly clustered community structure whereby misinformation about COVID-19 on Twitter cascaded from opinion leaders to their social connections. While prior research has predominantly examined the detriments of misinformation propagated by socially prominent individuals (e.g., politicians, newsmakers, celebrities), the results suggested that misinformation disseminated by laypeople and Twitter bots are extremely damaging and should not be overlooked by academic scholars and social media developers. Theoretical contributions, practical implications, and directions for future research are discussed.

Research Paper • COVID-19 vaccine hesitancy: The effects of direct and indirect online opinion cues on psychological reactance toward health campaigns • Lu, Fangcao • The novel affordances on social media have altered the way people digest health information. This study takes the initiative to examine the roles of direct (user comments) and indirect (reaction emojis) opinion cues on a Facebook post promoting COVID-19 vaccines in influencing audiences’ psychological reactance toward the post and their vaccine hesitancy. We conducted a 2 (comments: support vs. oppose vaccines) × 2 (reaction emojis: support vs. oppose vaccines) between-subjects experiment among both supporters and opponents of COVID-19 vaccines (N = 554). Results showed that anti-vaccine comments accompanying a COVID-19 vaccine promotion post provoke audiences’ psychological reactance toward the post via the mediating effects of bandwagon perception and presumed post influence on others. The psychological reactance, in turn, incurs their COVID-19 vaccine hesitancy.

Extended Abstract • Extended Abstract: From “Blue” Planet to “Our” Planet: Nature documentaries demonstrate increasing emphasis on collective identity over time • Lull, Robert, California State University, Fresno • Using the Social Identity Model of Collective Action as theoretical framework, this study examines how nature documentaries use language indicating collective identity. Closed captions from 39 episodes of five series released between 2001-19 were analyzed for words such as “we,” “our,” and “together.” Results demonstrated a consistent trend in increasing collective identity word density over time, culminating with significant differences between the series Blue Planet II (2017) and Our Planet (2019) and their predecessors.

Research Paper • Understanding scientific optimism across 45 countries: Effects of Internet exposure, trust, and their interdependence • Luo, Chen, School of Journalism and Communication, Tsinghua University; School of International Media Education, Communication University of China • Enlightened by the scientific literacy model and the cognitive miser model, this study analyzes determinants of scientific optimism on a global scale. By adopting data from the latest wave of the World Values Survey covering 45 countries (n = 51, 537), the effects of Internet exposure, trust, value predispositions, and their interactions are clarified. Most importantly, results demonstrate displacement relationship and reinforcement relationship between components of the two models. Explanations and implications are further discussed.

Research Paper • Exploring public perceptions of the COVID-19 vaccine online: Semantic network analysis of two social media platforms from the United States and China • Luo, Chen, School of Journalism and Communication, Tsinghua University; School of International Media Education, Communication University of China • This study adopts tweets (n = 756, 118) and Weibo posts (n = 362, 950) to examine how the American and Chinese people perceive the COVID-19 vaccine on social media. Results from semantic network analysis and automatic sentiment analysis demonstrate distinct discussion themes and emotion distributions on the two platforms. The differences are deeply connected with the cultural characteristics of the two countries. Enlightened by the cultural sensitivity approach, we accentuate the critical role of culture in understanding public health issues.

Research Paper • Pandemic in the age of social media: A content analysis of health organizations social media engagement strategies during COVID-19 outbreak • Lyu, Yuanwei, The university of alabama • Taking the approach of strategic health risk communication, this study examined the coronavirus disease 2019 (COVID-19) related social media posts by representative public health organizations on Instagram. A content analysis was conducted to identify the types of communication, the use of visual strategies, primary emotion and risk perception in COVID-19 communication. The results suggested that social media messaging may be the best practice of risk communication, when it is based on the strategic use of risk communication principles such as addressing public fears and concerns, incorporating transcendent visual imagery, and providing solution-based information. Furthermore, our findings indicated that Instagram could be a valuable platform for establishing meaningful and interactive communication during the pandemic. The implications for strategic communication professionals are also discussed in the context.

Research Paper • Exploring the Cosmos: The Rhetoric of Successful Science Television • Matthews, Alexandrea • This study investigated how the rhetorical elements of kairos, ethos, and mythos were used in both Cosmos and its remake, Cosmos: A Spacetime Odyssey, to determine the similarities and differences between the two series through a coded qualitative data content analysis. The results showed many examples of rhetoric, which may be used with the intention of creating acceptance of science, improving understanding of complicated concepts, and portraying science in a more relatable way.

Research Paper • The Impact of Emotion and Humor on Support for Global Warming Action • McKasy, Meaghan, Utah Valley University • This study aims to understand the influence of mirth and emotions on support for global warming as elicited by different humor types. It also examines the potential moderating role of individual climate views. The mediating paths through mirth and anger were significant, while hope was not. However, a post hoc analysis found a that climate views significantly moderated the influence of hope on support for global warming actions. The implications of our findings are discussed.

Extended Abstract • Understanding the nature of communication in a smartphone-based peer support group for alcohol use disorder • MOON, TAE-JOON, University of Texas Health Science Center at San Antonio • This study examines the nature of communication (e.g., topics of messages, structure of communication) in a smart-phone based peer support group (PSG) for people with alcohol use disorder. Among the 170 study participants, 126 participated in communication with peers within the PSG at least once during the 12-month intervention period. Using a natural language processing approach and sequential analytic methods, this study identified four main topics of discussion and three distinctive sequences of supportive communication.

Extended Abstract • Hydropower in the news: how journalists do (not) cover the environmental and socioeconomic costs of dams in Brazil • Mourao, Rachel, Michigan State University • Despite massive environmental impact and socioeconomic risk, hydropower dams continue to be widely adopted in developing countries. This study uses qualitative and quantitative content analyses to identify how Brazilian media has portrayed hydropower in the past two decades. We found that news about hydropower relies on official and construction companies’ voices and focuses on economic progress, bureaucracy, corruption, and politics, ignoring the risks posed by the dams and silencing local residents and activists.

Extended Abstract • Extended Abstract: The Role of Felt Responsibility in Climate Change Political Participation • Munson, Sammi, George Mason University • This study investigates the role of felt responsibility to reduce climate change as an antecedent to climate change related political participation in the form of willingness to join a campaign, likelihood of supporting pro-climate presidential candidates, and past contacting of elected officials. Using nationally representative survey data (N = 1,029) we found that felt responsibility has a significant positive relationship with future behavioral intent, but not past behavior. Implications and future research are discussed.

Extended Abstract • Measuring the brand of science: Implications for science communication research and practice • Newman, Todd • Research on branding seeks to uncover the emotional, sensory, and cognitive meanings when a person first encounters an object, person, or idea. This paper will uncover these meanings related to science, and why a branding framework is important for science communication theory and practice. Reporting on survey data collected in March 2021, our results suggest a consistent brand image for science, yet a more nuanced context for how different branding constructs relate to science.

Research Paper • Differential Effects of Mass Media and Social Media on Health Prevention for E-cigarettes Among Young Adults • Oh, Sang-Hwa, University of Illinois at Urbana-Champaign • Despite the importance of examining the effects of different media platforms in addressing emerging public health risks, relatively little studies have investigated the differential effects on the two levels of health prevention, individual- and policy-levels. Guided by the framework of the influence of presumed media influence (IPMI) and the differential-impact hypothesis, this study explores the underlying mechanism through which traditional media and social media promote the two levels of health prevention for e-cigarettes. Analyzing survey data from 246 young adults, this study found that obtaining e-cigarette messages from social media was more influential than traditional media in shaping e-cigarette cessation efforts and leading to policy support for regulating the selling and buying of e-cigarettes. Exposure to anti e-cigarette messages in social media affected perceived exposure of close others to anti-vaping messages, and in turn, affected perceived influenced of close others on shaping intention to avoid vaping, which resulting in increased two levels of health prevention for e-cigarettes.

Research Paper • Empowering migrant domestic workers during public health crises through integrated connectedness to storytelling networks • Oktavianus, Jeffry, City University of Hong Kong • Learning from the experience of Indonesian migrant domestic workers (MDWs) in Hong Kong during COVID-19 pandemic, this study attempts to examine how the integrated connectedness to storytelling networks (ICSN), comprising interpersonal communication, community organizations, and media outlets, produces empowerment effects amid health emergencies. The findings suggested that while ICSN directly affected interactional health empowerment of MDWs, the influences of ICSN on intrapersonal and behavioral health empowerment were mediated by perceived social support.

Research Paper • Challenging the stigma of a “woman’s illness” and “feminine problem”: A cross-cultural analysis of news stories about eating disorders and men • Parrott, Scott • Eating disorders present serious health consequences for men in Canada, the United Kingdom, and the United States. Nevertheless, men may not seek treatment for eating disorders because eating disorders are stigmatized by the lay population as feminine. Indeed, health professionals describe men who experience eating disorders as vulnerable to double stigma because of cultural norms concerning mental illness and masculinity. The mass media represent an important source of information concerning mental illnesses, including eating disorders, and research suggests that mass media exposure carries the potential to mitigate or nurture stigma. Given this background, we examined how news organizations in Canada, the U.K. and the U.S. covered men and eating disorders between 2010 and 2019. Our study found that journalists often provided men a platform through which to communicate their experiences with eating disorders, challenging assumptions concerning so-called “feminine problems.”

Extended Abstract • Beyond a national sample: Contextualizing underserved communities’ vaccine hesitancy during COVID-19 • Paulin, Lisa, North Carolina Central University • By all accounts, ethnic minorities have suffered more during the COVID-19 pandemic in the U.S. Existing health disparities have been amplified along with an infodemic that has caused widespread confusion and mistrust. The study shares results of a concerted effort to reach communities with persistent health and economic disparities in the U.S. southeast through testing events, in-person paper surveys and targeted, accurate communication. The survey results found relationships between vaccine hesitancy, race, and income/education as well as relationships between information sources and emotional well-being.

Research Paper • How Lay Audiences Evaluate Scientific Uncertainty Disclosure: The Roles of Source and Preference for Communication of Uncertainty • Ratcliff, Chelsea, University of Georgia • Understanding how public audiences evaluate science news, especially portrayals of uncertain science, remains a pressing research goal. Contributing to this understanding, the current study compared U.S. adults’ (N = 502) responses to science news stories depicting either certain or uncertain implications of a study about genomics and depression. The (un)certainty was conveyed by either the scientists responsible for the research (“primary” scientists) or by an unaffiliated scientist. Results of this 2 × 2 factorial design showed no main effect of uncertainty disclosure on news article credibility, scientist trustworthiness, or perceived accuracy of the scientists’ depiction. However, primary scientists’ depictions were perceived as significantly more accurate when statements of either certainty or uncertainty came from the primary scientists rather than an unaffiliated scientist. Individual preference for communication of scientific uncertainty also moderated these effects, such that communicating uncertainty (vs. certainty) produced greater scientist trust and news credibility, but only when preference for disclosure was high—and only when disclosure came from the primary scientist. Intolerance of uncertainty and need for cognition did not moderate the effects.

Extended Abstract • Corporate Responsibility in the Global Village: The Roles of Global Identity, CSR Globality, and Construal Level • Ryoo, Yuhosua, Southern Illinois University • Understanding consumers’ prioritization of corporate social responsibility (CSR) initiatives is of interest to marketers in the global market. This research showed that consumers with a global (local) identity resonate with global (local) CSR initiatives and this tendency is prevalent when presented with high (low) construal level messages.

Extended Abstract • Scapegoated and Marginalized: European Press Coverage of the Roma During the COVID-19 Pandemic • Schneeweis, Adina, Oakland University • This research evaluates one year of European news during the COVID-19 pandemic to examine the public discourse about the Roma, its largest and most marginalized ethnic community. Drawing from 224 news published in English, French, Italian, and Romanian in 59 outlets, the study finds that much of the coverage highlights how vulnerability and marginalization have been greatly exacerbated by the health crisis, yet with considerable focus on blame and backwardness at the same time.

Research Paper • Beyond Fear Appeals: The Role of Hope in Improving Effectiveness of Health Messages • SEO, YOUNGJI • One of the understudied areas in health communication research is hope. This study examines the effect of efficacy-inducing information on hope and subsequent attitudinal health behaviors. A total of five hundred fifty-three adults in the United States read health promotion social media posts designed to induce perceived self-efficacy (vs. non-efficacy-inducing health information) in fear appeal regarding four different health diseases including melanoma, COVID-19, diabetes, and heart diseases. Results indicated that exposure to efficacy-inducing information enhanced hope, which boosted behavioral intention and intention to seek information. However, the effect was varied by each health topic. Statistical evaluation supported a model where the indirect effect of exposure to efficacy-inducing information on behavioral intention and intention to seek information through feelings of hope. Implications for health communication theory and practice are further discussed.

Research Paper • How Group Identity Polarizes Public Deliberation on Controversial Science • Shao, Anqi • Misinformation and out-group hatred language are two pathologies challenging informed citizenship. This paper examines how identity language is used in misinformation and counter-narratives on controversial science on a Chinese popular Q&A platform and their impact on how the public engage with science. We found that users who debunked misinformation used a similar amount of group identity language as those who propagated misinformation. The use of identity language made public discourse more uncivil and less deliberative.

Extended Abstract • Why Transmedia Edutainment? Exploring Young Adults’ Reception on its Role, Potential, and Limitations for Sustainable Development • Shata, Aya, University of Miami • This paper aims to explore young adults’ attitudes and impressions towards transmedia edutainment (TE-E) to better understand its attributes and role in shaping young adults understanding for social and environmental issues. Using the United Nation’s TE-E to promote the sustainable development goals, a total of five online focus groups discussions were conducted among young adults using photo elicitation to assess participants’ reactions to TE-E. Three dominant themes emerged from the analysis.

Extended Abstract • The medication effects of fear on the relationship between gain/loss message frames and cognitive/conative responses • Shin, Sumin, University of Wisconsin-Whitewater • This study investigates the underlying mechanism of fear appeal effects on behavioral changes applying the emotions-as-frame model and protection motivation theory to the green advertising context. The results indicate that a loss-framed message arises fear increasing severity, vulnerability, response efficacy, and self-efficacy, which in turn affect the intention to purchase a green product. Furthermore, this study results that a gain frame is more effective to lead green behavior than a loss frame.

Research Paper • Effects of substantiation and specificity of social media green messages on audience responses • Shin, Sumin, University of Wisconsin-Whitewater • This study examines the effects of environmental, social media messages on audiences’ responses. An online experiment results that a substantive or specific message increases favorable attitude toward both the message and organization, credibility of the message and organization, and green organization image. The favorable attitude, high credibility, and green image lead to high intention to engage in the organization’s green campaign, purchase its green product, and respond to the social media message.

Extended Abstract • Closing the Barn Door? Fact-checkers as retroactive gatekeepers of the Covid-19 “infodemic” • Singer, Jane B., City, University of London • Based on a study of U.S.-tagged items in a global database of fact-checked statements about the novel coronavirus, this paper explores the nature of fact-checkers’ “retroactive gatekeeping.” This term is introduced here to describe the process of assessing the veracity of information after it has entered the public domain rather than before. Although an overwhelming majority of statements were deemed false, preliminary findings indicate misinformation proved persistent, global, and reflective of an often-bizarrely refracted reality.

Research Paper • Fighting Misinformation on Social Media: The Roles of Evidence Type and Presentation Mode • Song, Celine Yunya, Hong Kong Baptist U • An online experiment was conducted to examine the impact of evidence type (evidence type: statistical vs. non-statistical) and presentation mode (textual-only vs. pictorial-only vs. textual-plus-pictorial) on individuals’ responses to corrective information about COVID-19 on social media. The results indicated that corrective information backed by non-statistical evidence (in contrast to statistical evidence) enhanced message elaboration, which in turn led to greater misperception reduction, higher ratings of message believability, and stronger intention to engage in viral behaviors (e.g., sharing, liking, and commenting on the post). Compared to the textual-only modality and the textual-plus-pictorial modality, the pictorial-only modality induced a significantly lower level of message elaboration, which subsequently resulted in lower message believability and less viral behavioral intention. The theoretical and practical implications are discussed.

Research Paper • How misinformation and its rebuttals in online comments affect people’s intention to receive COVID-19 vaccines: The role of psychological reactance and misperceptions • Sun, Yanqing • This study investigated the mechanisms by which exposure to negative and misleading online comments on COVID-19 vaccination promotional messages and ensuing corrective rebuttals of the comments could affect people’s vaccination attitudes and intentions. An online experiment was performed with 360 adults in the United States. The results show that rebuttals by the Centers for Disease Control and Prevention (CDC), rather than rebuttals from users, indirectly improve people’s attitude and willingness towards the vaccination by reducing their psychological reactance to the persuasive messages and beliefs in the misinformation reflected in the comments, especially among supporters of the vaccination. For the opponents of vaccination, the CDC’s rebuttals seemed to evoke a backfire effect on these people’s misperceptions. By combining the two lines of research on psychological reactance and misinformation, this study deepens the understanding of the theoretical arguments about these two communication phenomena and the relationship between them.

Research Paper • Integrating Self-affirmation and EPPM to Promote Health Experts’ Misinformation Corrective Actions • Tang, Hongjie • Health misinformation is prevalent in the social media domain. Combating “infodemic” has deemed to be a major agenda for health communication in the post covid-19 era. However, the extant literature of how to mobilize individuals to correct online health misinformation is scant. Based on the extended parallel process model (EPPM) and self-affirmation theory, the current research experimentally examined the persuasiveness of fear appeal messages, as well as self-affirmation on health experts’ misinformation correction intention for others. A 2 (threat: high vs. low) × 2 (efficacy: high vs. low) × 2 (self-affirmation: yes vs. no) between- subject factorial experiment was conducted. The results revealed main effects of threat, efficacy and self-affirmation on intention to correct health misinformation for others. In addition, the two-way interactions between threat and efficacy, as well as threat and self- affirmation were documented. The three-way interaction between these three factors was also significant. Theoretical implications and practical implications for health misinformation debunking were discussed.

Extended Abstract • Impact of Science Journalism Experience on Information Selection from Press Releases: A Novel Quasi-Experimental Approach • Tiffany, Leigh Anne, Michigan State University • This quasi-experiment aims to provide evidence for (or against) the impact of science journalism experience on how reporters cover science when using information from press releases. As data collection must be completed to begin analysis, findings declarations would be premature at this time. However, it can be said that this novel approach will provide insight into if there is a measurable difference in how journalists report on science topics based on science journalism experience.

Extended Abstract • Extended Abstract: Truths, Lies, and Compliance with Covid-19 Guidance • Tully, Melissa, University of Iowa • Uncertainty around Covid-19 has created an environment that is swirling with misinformation. Research shows that exposure to Covid-19 misinformation is associated with less compliance with public health guidelines for disease prevention. This study uses a survey to examine perceptions of information about Covid-19 as mis- or disinformation, and explores the relationship between perceptions and compliance with public health guidance. Results suggest that mis- and disinformation perceptions are high and these perceptions differentially affect compliance likelihood.

Research Paper • “BFF: Beer Friends Forever” Close Friends’ Role in Adolescents’ Sharing of Alcohol References on Social Media • Vanherle, Robyn • By conducting go-along interviews among adolescents (N = 26, M age = 16.31, SD = .83), this study is one of the first to provide a profound insight into the specific role of close friends in adolescents’ motives for sharing, and reacting to, moderate and extreme alcohol-related content on social media. As such, we encourage future research and interventions to target these intimate groups of close friends rather than focusing on broader peer groups.

Extended Abstract • Extended Abstract: A message from grandma: A research on the relationship between social media reposting behavior and subjective well-being in the elderly • Wang, Geng, Shanghai Jiaotong University • In the context of deepening population aging and rapid technological development, we explored the impacts of online reposting behavior on subjective well-being (SWB) of the elderly. We found that reposting significantly predicted SWB through a questionnaire survey conducted in 15 districts of Shanghai, and perceived social support and self-esteem played mediation roles. The moderating effect of positive feedback was not verified. We tried to interpret the results on the basis of ‘digital self’ construction.

Extended Abstract • Characterizing Discourses about COVID-19 Vaccines on Twitter: A Topic Modeling and Sentiment Analysis Approach • Wang, Yuan, The University of Maryland, College Park • This study identified seven themes of COVID-19 vaccine related discourses on Twitter (N = 304,292), including vaccine advocacy, recognition for healthcare workers, vaccine rollout, vaccine side effects, vaccine policies, vaccine hesitancy, and vaccine facts. Trust is the most salient emotions associated with COVID-19 vaccine discourses, followed by anticipation, fear, joy, sadness, anger, surprise, and disgust. Among the seven themes, vaccine advocacy tweets were most likely to receive likes and comments, and vaccine fact tweets were most likely to receive shares.

Extended Abstract • Extended Abstract: Previvorship: How individuals with genetic predispositions for breast cancer present their experiences across social media platforms • Wellman, Mariah, University of Utah • Research on previvors, individuals carrying mutations in known cancer risk genes, examines online information gathering and social support to alleviate uncertainty, however, research exploring online content published by previvors themselves is limited. We collected content across YouTube, Instagram, and TikTok to understand how previvorship and the processes within (genetic testing, diagnosis, and preventative measures) are presented. Our findings illustrate how each platform functions as part of a holistic picture of previvorship on social media.

Research Paper • Exploratory Research on Health Knowledge, Negative Emotions, Risk Perceptions, and Intentions to Practice the Preventive Guidance during the COVID-19 Pandemic • WEN, CHIA-HO RYAN, Newhouse School of Public Communications, Syracuse University • This study is dedicated to understanding the roles of cognition (COVID-19 knowledge), affect (fear and anger), and risk perceptions, as intervening variables between information sources and intentions to apply preventive measures for COVID-19 (i.e. facial coverings, social distancing, self-quarantine, and regular sanitization). Through an online survey of 99 participants at Syracuse University, our results reveal that, first, among all ten types of sources we examined, only cable TV and print media were significantly predictive and associated inversely with knowledge and positively with fear. Second, fear was directly related to risk perceptions, whereas anger and knowledge were insignificant predictors. Third, only risk perceptions were predictive and positively related to facial coverings. Fourth and finally, neither knowledge nor negative emotions were associated with any of the preventive measures.

Research Paper • The Distance Between Us: Effects of Inter-Group Similarity on Donation Intention and Emotions during the COVID-19 Pandemic • Wong, Jody Chin Sing • Guided by construal level theory, this research examines the effects of social distance on prosocial behavior by manipulating inter-group similarity. A theoretical model is proposed in which different levels of inter-group similarity prompt Americans to experience varied emotions toward others and report different donation intentions. Aside from close-ended survey questions, we conduct a computerized textual analysis of open-ended responses using the Linguistic Inquiry and Word Count (LIWC). Based on a nationally-representative sample of American adults (N = 1009), results indicate that in the early stage of the COVID-19 pandemic, participants exposed to a far social distance message were more likely to construe this event abstractly and less likely to donate to aid COVID-19 response. Nonetheless, this type of mental construal was associated with an increase in emotional responses. This research contributes to the literature on construal level theory and offers important insights on how communication scholars, media establishments, and members of the issue public can communicate more effectively to the public about public health crises.

Extended Abstract • Trauma-informed Messages in Predicting Domestic Violence Attitudes among Battered Women with Childhood Trauma • Wongphothiphan, Thipkanok • In response to a high prevalence of psychological trauma associated with childhood abuse and domestic violence and a low accessible rate of trauma-informed services, the current study designed and tested the effects of trauma-informed messages (TIM) to persuade battered women with childhood trauma to leave their current abusive partner terminate using a survey (N = 284). Findings revealed TIM’s effectiveness in predicting trauma knowledge, leaving intention, empowerment aspects relative to control messages. The moderating roles of borderline personality traits and attachment styles are discussed.

Research Paper • Community Resilience and the News: Local and National Hurricane Coverage • Xie, Lola, Pennsylvania State University • The term “resilience” has gained traction in recent years to mean the ability of communities and individuals to prepare for, respond to and recover from disruptions such as extreme weather events. The goal of this study is to understand how the language of resilience was constructed by national and local media outlets during and after Hurricane Florence. We discuss in comparative context the nuances in news constructions of resilience during a crisis and how those may change over time.

Research Paper • Risk or Efficacy? How Age and Seniority Influenced the Usage of Hearing Protection Devices: A Cross-Sectional Survey in China • Xu, Peng • Through a paper-pencil survey, this study examined whether age and seniority moderated the effect of perceived severity, response efficacy, and self-efficacy on hearing protection devices (HPD) usage by 449 Chinese workers at noise-exposure positions. We found perceived severity only motivated HPD usage for younger workers, and response efficacy and self-efficacy exhibited a stronger effect on HPD usage among senior workers than junior workers. These findings provide implications on the subsequent campaign which facilitates HPD usage.

Research Paper • Embedded Contexts and Multilayered Interactions: User Comments and Interactions Analysis on YouTube Related to Climate Change • Xu, Sifan, University of Tennessee Knoxville • As misinformation and climate change denial videos abound on YouTube, a platform that has more than 2 billion monthly active users as of 2021, research of climate change on YouTube is limited. More importantly, it is necessary to go beyond examining how climate change has been discussed and focus on how individuals interact with each other regarding their climate change viewpoints in such a mediated context. By examining and content analyzing a representative sample of YouTube comments and videos on climate change, the current study utilizes coordinated management of meaning theory to understand the multilayered interactions of YouTube users on climate change. The results of the study suggest that coordinated management of meaning theory, particularly the notion of embedded contexts, has implications for interactions in socially mediated and digital interactions. The study results also highlight practical implications for users’ interactions on YouTube regarding climate change, where framing effects, echo chambers, and asymmetrical tendencies of users’ challenge to other viewpoints co-exist.

Extended Abstract • Who am I Connected with? Community Detection and Effects in an Online Peer-to-Peer Support Forum • Yang, Ellie F., University of Wisconsin Madison • This study collected digital trace data from an online peer-to-peer forum designed to support substance use disorder (SUD) recovery. We applied social network analysis (SNA) to detect community formation shaped by users’ communicative interactions, and relate community membership to individual characteristics and health outcomes. Preliminary results reveal five communities in this online forum with distinct racial backgrounds or level of education. Compared to users without community affiliation, users in certain communities showed greater health benefits for SUD recovery.

Research Paper • Media Sources in Risk Communication in China: Official Press, Market-oriented Press, and Medical We Media • Yang, Tianyi, Shanghai Jiao Tong University • Using a content analysis and a survey, this study compares the topics and attitudes of media coverage of the COVID-19 pandemic in official press, market-oriented press, and medical We Media in China, and investigates how media sources affected people’s emotions and risk information-consuming behaviors. Findings suggest official press prioritized measures undertaken by governmental and medical departments and held a more optimistic attitude. Market-oriented press and medical We Media paid extra attention to the status of pandemic situation and self-protective behaviors, respectively. Official press was positively associated with people’s optimistic emotion, whereas medical We Media increased anxiety. Market-oriented press was positively associated with information sharing and information avoidance; Medical We Media was only positively related to information sharing. Comparing to the other media sources, official press exerted less impact on people’s information-consuming behaviors.

Research Paper • Social Media Exposure, Interpersonal Communication, and Tampon Use: A Multigroup Comparison Based on Network Structure • Yang, Yin, Pennsylvania State University • Building upon the integrative model of behavioral prediction and network structure theory, this study examines how interpersonal communication influences the effect of social media exposure on Chinese women’s tampon use intention. Through an online survey (N = 763), we found that social media exposure was positively related to the behavioral intention through attitudes, descriptive norm, and self-efficacy. Furthermore, the effect of social media exposure differed among people with different network structures of interpersonal communication.

Extended Abstract • Extended abstract: Risk perceptions link to prevention intentions during Covid-19 pandemic through affection: A Chinese three-generation study • Yao, Yao • In the early stage of the COVID-19 pandemic, three generations showed different epidemic responses in China. This study developed a moderated mediation model from the perspective of intergenerational differences to investigate how risk perceptions affected the prevention intentions of different generations through negative affection and self-efficacy. The study clustered out three types of families with different epidemic coping patterns.

Research Paper • The Differential Effects of Science Humor on Three Scientific Issues: Global Warming, Artificial Intelligence, and Microbiomes • Yeo, Sara, University of Utah • This study aims to understand the conditional nature of the mechanism by which science humor affects people’s social media engagement intentions by eliciting mirth. We replicated a previous experiment with three scientific topics. For two of the three issues, AI and microbiomes, the proposed pathways, moderated by need for humor (NFH), were significant. However, humor did not have the same effect on engagement intentions related to global warming. The implications of our findings are discussed.

Extended Abstract • [Extended Abstract] Mapping risk and benefit perceptions of energy sources: Comparing public and expert mental models • Yu, Peihan • Public support for new energy technologies can vary. Thus, understanding public perceptions towards these technologies is crucial for developing effective risk communication. This study uses the mental models approach to understand risk and benefit perceptions of various energy sources in Indonesia, Malaysia, and Singapore. Public and energy experts’ perceptions were elicited using focus group discussions, enabling the construction and comparison of public and expert mental models, across energy sources and countries. Initial findings are discussed.

Research Paper • Correcting Science Misinformation in an Authoritarian Country: An Experiment from China • Yu, Wenting • In recent years, corrective messages are found to be useful in refuting misconceptions. An increasing number of studies examined the effects of corrective messages. But existing studies mostly focus on correction effect in the Western context. This study aims to compare the effects of different types of corrective messages in an authoritarian country. We focused on the message features that suggest government authoritativeness. Through an online experiment, we compared the impacts of correction sources (official vs. professional vs. layperson) and tones (formal vs. conversational) on the believability of the correction. The results indicated corrections from a government source and delivered in a formal tone were more believable in China. In addition, we examined the moderating role of attitude congruence.

Extended Abstract • Third-person-hypothesis of Climate Change Campaigns in China: the Impact of Disaster Vulnerability and Social Media Use on Conformity Behavior • Zhu, Yicheng, Beijing Normal University • The study focuses on the effect of social media use on public perceptions of climate change campaigns: including their perceived social desirability, presumed media influence (as measure in third-person-hypothesis), and consequent conformity behaviors. The current study also incorporated psychological antecedents including institutional trust and expert trust. With a multi-group structural equation modelling and clustered multiple regressions, this study tends to explore how geographical, political, and economic factors modify how Chinese residents perceive national climate change campaigns and how likely they would conform with governmental recommendations.

<2021 Abstracts

Public Relations Division

Doug Newsom Award for Global Ethics and Diversity
How Do Stakeholders React to Different Levels of LGBTQ-related Diversity and Inclusion CSR in India? Examining Social Acceptance, Perceived Fit, and Value-driven Attribution • Nandini Bhalla, Washington and Lee University; Yeonsoo Kim, James Madison University; Shudan Huang • This study examined stakeholders’ responses toward LGBTQ-related diversity and inclusion CSR practices in India. The study proposed a dual-route model and explored how different degrees of LGBTQ-DI CSR practices (i.e., active, passive and refusal) influence stakeholders’ perception of CSR levels, CSR fit evaluation and CSR attribution and in turn, impact CSR outcomes (i.e., corporate evaluation, supportive communication intent and purchase intent). An online experiment with real stakeholders in India was conducted. The findings suggest an interaction influence between social acceptance and perceived levels of CSR on CSR fit. Also, CSR- induced value-driven motives can strongly influence CSR associations. Practical and theoretical implications are discussed.

Open Competition
Examining Problem Chain Recognition Effect: How Issue Salience and Proximity Impact Environmental Communication Behaviors? • Nandini Bhalla, Washington and Lee University • This study applied the STOPS theory and tested the mechanism of problem chain recognition effect in the realm of environmental communication. Using a 2 (environmental issue salience: salient vs. non-salient) × 2 (environmental issue proximity: local vs. global) experimental design, this study found that if individuals have high motivation for climate change problem, they are more likely to perceive and talk about other related lesser known environmental issues (air pollution/land degradation).

CSA and the OPR: Corporate Attachment and Stakeholder Motivations to the Organization-Public Relationship • Jonathan Borden, Nowhere • As increasing professional and academic interest turns towards corporate social advocacy as a practice, it is crucial we consider theoretical frameworks to understand the mechanisms of CSA’s effects on the organization-public relationship. This study applies the attachment theory of interpersonal relationships to understand how corporate political behaviors can motivate stakeholder attitudes and behavioral intentions.

Towards a Conceptualization of Corporate Accountability • Jonathan Borden; Xiaochen Zhang, University of Oklahoma • Corporate accountability remains a significant construct in normative public relations theory and in applied crisis response, yet it remains ambiguous in practice. This research operationalizes a three-factor accountability scale based on the extant literature and validates this scale among three sample publics. Implications for both theory and practice are discussed.

* Extended Abstract * Effective Social Media Communication for Startups in China: Antecedents and Outcomes of Organization-Public Dialogic Communication • Zifei Chen; Grace Ji, Boston University • This study examines the mechanism through which startups can drive publics’ trust and positive word-of-mouth using effective social media communication. Results from an online survey with 1,061 social media users in Mainland China revealed that startups’ conversational human voice and social presence on social media helped drive organization-public dialogic communication, and startups’ organization-public dialogic communication, in turn, fostered publics’ trust and positive word-of-mouth. Theoretical and practical implications are discussed.

CEO Activism & Employee Relations: Factors Affecting Employees’ Sense of Belonging in Workplace • Moonhee Cho, University of Tennessee; Sifan Xu, University of Tennessee Knoxville; Brandon Boatwright • Acknowledging the importance of CEO activism in employee relations, this study examined how perceived employee-CEO value fit influences employee’s sense of belonging. Furthermore, using expectancy violation theory (EVT) and the concept of salience, this study explored moderating effects of expectation-reality discrepancy and salience of CEO activism. Conducting an online survey with 429 employees in the U.S., the study provides both theoretical and practical implications for effective CEO activism.

* Extended Abstract * Balancing Between a Global and Local Perspective in the Public Relations Agency Industry • Surin Chung, Ohio University; Suman Lee, UNC-Chapel Hill; Euirang Lee, Ohio University • This study examined the current status of globalization and localization of public relations industry and its market environmental factors by analyzing 101 countries. Using content analysis and the secondary data analysis, this study found that the degree of globalization of public relations industry in a country was influenced by its economic (foreign direct investment inflow), legal (rule of law), cultural (power distance, individualism, masculinity) and media system (press freedom) factors. The degree of localization of public relations industry in a country was also influenced by its economic (trade) and media system (press freedom) factors.

Building the science news agenda: The permeability of science journalism to public relations • Suzannah Comfort; Mike Gruszczynski; Nicholas Browning • The current study examines the relative influence of press releases about scientific studies in terms of their impact on news coverage. Using an innovative approach that allowed for analysis of a large corpus of text and calculation of similarity scores, we were able to trace the influence of press release materials into news media articles. We found that news organization characteristics were a more important indicator of PR success than press release characteristics. News organizations that had a history of producing award-winning science journalism were much less likely to draw on PR materials, reaffirming the importance of news organizations’ dedication to providing resources for science journalism. In some cases, news articles incorporated up to 86% of the material from a press release – a shocking indication of how powerful information subsidies can be. While our results contain some good news for public relations practitioners, they also carry a warning for consumers of journalism and for the public science agenda, which may be left vulnerable to bad actors exploiting the natural trust that the public, and journalists, have in science.

* Extended Abstract * Reconstructing the PR history time machine: Missing women and people of color in introductory textbooks • Tugce Ertem-Eray, University of Oregon; Donnalyn Pompper • This exploratory study offers a critical perspective on reasons for and effects of missing women and people of color across introductory public relations textbooks’ history pages, leading instructors to supplement public relations history lessons with their own pedagogical materials. Viewing survey findings of public relations instructors through feminist and critical race theory lenses yields two important recommendations to include women and people of color in recorded public relations history.

Hot Issue and Enduring Publics on Twitter: A Big Data Analysis of the Charlotte Protest • Tiffany Gallicano; Ryan Wesslen, UNC Charlotte; Jean-Claude Thill, UNC Charlotte; Zhuo Cheng, UNC Charlotte; Samira Shaikh • This study is the first of its kind to contribute to theory regarding hot issue and enduring publics in a naturalistic setting, and it models a way to conceptualize these types of publics based on their Twitter behavior. We applied structural topic modeling to 151,004 tweets to investigate tweet content, the duration of tweeting behavior, and the extent to which a small group of people shoulder the majority of the content generation in hot issue and in enduring publics. We found not only validation for existing theory but also questions for future researchers to explore based on surprising findings. This study also updates the conceptualization of hot issue publics for the social media age.

Saying vs. Doing: Examining the Effects of Corporate Issue Stances and Action • Eve Heffron, University of Florida; Melissa Dodd, University of Central Florida; Jay Hmielowski, University of Florida • This study expands the body of research surrounding corporate social advocacy (CSA). Using an experimental design, participants were exposed to three conditions for Nike’s engagement with the issue of equal pay. Results indicated that taking a stance with action was associated with more positive outcomes than both the stance-only and no-stance conditions; and taking a stance only was associated with more positive outcomes than the non-stance condition. Implications for theory and practice are discussed.

* Extended Abstract * Extended Abstract: Thriving Under the Sun: Stakeholder Relationships of Small Firms in the Emerging Field of Solar • Nell Huang-Horowitz; Aleena Sexton • This paper explores stakeholder relationships of small firms in the emerging field of solar. Interviews were conducted with 29 small firm executives. Results show that executives view customers as their number one priority, employees as family and partners, and government as supporter and opponent. Some challenges faced include the lack of credibility and legitimacy, limitation in resources, widespread misconception, and uncertainty about the future. Solutions on how these challenges can be addressed are also discussed.

Engaging employees in CEO activism: The role of transparent leadership communication in making a social impact • Grace Ji, Boston University; Cheng Hong, California State University, Sacramento • “With a survey of 600 U.S. employees, this study investigated the effect of transparent leadership communication on employee engagement in the context of CEO activism. Employees’ perceived psychological needs (i.e., autonomy, competence, and relatedness) were examined as mediators. Results showed transparent leadership communication was positively associated with employees’ psychological needs. In turn, needs for autonomy and relatedness both positively influenced employees’ information sharing and activism participation intentions. Theoretical and managerial contributions were discussed.”

Mapping CSR Communication Networks on Social Media: The Influence of Communication Tactics on Public Responses • Yangzhi Jiang, Louisiana State University; Hyojung Park • Grounded in the networked stakeholder management theory and two-way communication, this study provides a snapshot of networks between companies and publics on Twitter in a CSR communication context. Results showed that CSR communication activities (i.e., informing, retweeting, and mentioning) empowered a corporation through centralizing its network position and gaining public support (i.e., emotional, influencer, and knowledge support). In addition, degree centrality mediated the relationship between corporate retweets and stakeholders’ knowledge supports.

How controversial businesses look good through CSR communication on Facebook: Insights from the Canadian cannabis industry • Ran Ju, Mount Royal University; Chuqing Dong; Yafei Zhang • This study advances our current understanding of corporate social responsibility (CSR) communication in a controversial industry by analyzing CSR-related Facebook posts from seven Canadian public cannabis companies. Our findings indicated that these companies’ CSR communication was mostly instrumentalist, lacked transparency, and used effective multimedia characteristics. In addition, public reactions (# of likes, comments, and shares) suggested an association between CSR communication efforts and engagement revealing both opportunities and ethical concerns for CSR scholars and practitioners.

Who’s Posting That? Roles and Responsibilities at Civil Rights Organizations • Kate Keib, Oglethorpe University; Katie Hunter; Sarah Taphom • Ethnic Public Relations asserts that organizations focused on particular cultural groups are unique from general organizations. Civil Rights Organizations fall into that category and deserve their own area of study. Messaging on social media is a heavily relied upon tactic by advocacy organizations. Utilizing role theory, as well as two scales aimed at understanding how social media communicators function in organizations, this survey based study examines the communications teams at civil rights organizations, the levels of role conflict and ambiguity, as well as the levels of social media self-development and leadership. Results begin to fill a void in ethnic PR work focused on civil rights organizations, extend role theory and can help such organizations understand how to best structure their teams.

How Strategic Internal Communication Leads to Employee Creativity: The Role of Employees’ Feedback Seeking Behaviors • Yeunjae Lee, University of Miami; Jarim Kim, Yonsei University • “This study examined how organizations’ internal communication affects employee creativity through the lens of the symmetrical communication model in public relations and the theory of creativity, using a survey with 405 full-time employees in the U.S. The results suggested that information flow, supportive supervisory communication, and CEO relational communication positively influence symmetrical internal communication systems. The analysis also indicated symmetrical internal communication caused employees to seek more feedbacks, which in turn enhanced creativity.”

Online Firestorms in Social Media: Comparative Research between China Weibo and USA Twitter • Sora Kim, The Chinese University of Hong Kong; Kang Hoon Sung, California State Polytechnic University; Yingru JI; Chen Xing, The Chinese University of Hong Kong; Jiayu Qu, The Chinese University of Hong Kong • Through a quantitative content analysis of top trending keywords and associated top tweets in the United States (US) Twitter and China (CN) Weibo, this study offers significant insights into how users in varying countries engage in online firestorms, extending the existing knowledge in cultural aspects of crisis communication. Users on the two platforms showed difference in attribution focus (individuals vs. group/organizations), target scope (government/politics vs. business arena), and prioritized social problems (racism vs. corruption/bribe).

The determinants of support for crowdfunding sites: Understanding internal and external factors from PR’s perspectives • Eunyoung Kim, Auburn University at Montgomery; Sung Eun Park, University of Southern Indiana • “This study aims to examine the factors affecting behavioral intention of online donation and word-of-mouth via crowdfunding sites, so we have conducted an online survey. The results confirm that social identification, relationships with SNS connectors, involvement, and attitudes toward online donation positively predict intention to donate online. Also, attitudes toward helping others, social identification, involvement, and SNS features had predictive power on intention of word-of-mouth. Theoretical and practical implications are presented in discussion and conclusion.”

Is timing everything? : Exploring benefits and drawbacks of stealing thunder in crisis communication • Soo-Yeon Kim, Sogang University; Jeong-Hyeon Lee, Gauri Communication Co.; JIN SUN SUL, SOGANG UNIVERSITY • Qualitative responses from 286 Korean consumers were collected to find their perceptions of the benefits and drawbacks of stealing thunder. Although more consumers evaluated stealing thunder positively, others pointed out its negative consequences. Consumers identified positivity, credibility, consumer behavior, and ethics as benefits, while they considered backfire effects, irrelevant consumer behavior, negativity, and admittance to be drawbacks. Follow-up actions and transparent crisis communication, along with stealing thunder, were also emphasized as positive aspects of crisis communication. For stealing thunder to be acknowledged positively in society, it must fulfill the ethics of justice and care, and consumers must experience it in real world situations.

* Extended Abstract * Extended Abstract: The Impact of Fairness Perception on the Public’s Attitudinal and Emotional Evaluation of an Organization • Nahyun Kim, Pennsylvania State University; Suman Lee, UNC-Chapel Hill • “A 2 (distributive fairness: high vs. low) x 2 (procedural fairness: high vs. low) between-subjects experiment (N = 134) was conducted online to test the impact of (un)fairness perception on trustworthiness, quality of organization-public relationship, and the publics’ anger and attitude toward an organization, and positive/negative word-of-mouth intentions. Procedural fairness had significant impact on all of the dependent variables while distributive fairness had significant impacts on some dimensions of trustworthiness (e.g., competence, integrity) and attitude.”

Diversity-oriented leadership, internal communication, and employee outcomes: A perspective of racial minority employees • Yeunjae Lee, University of Miami; Queenie Li, University of Miami; Wanhsiu Tsai • Through 633 samples of racial minority employees in the United States, the current study examines the effect of diversity-oriented leadership on the excellence of internal communication and employee outcomes. Using the normative model of internal communication and organizational justice theory, this study advances the theoretical links among leadership, communication, and organizational justice, and its resulting effects on employee engagement and behavioral outcome. Results of an online survey showed that diversity-oriented leadership enhances symmetrical internal communication and racial minority employees’ perceived fairness of an organization, thereby increasing employee engagement and advocative behaviors. Theoretical and practical implications for public relations and internal communication are discussed.

Power of Apology: Comparative Analysis of Crisis Response Strategy Effects between China and the United States of America • Moon Lee, University of Florida; Sunny Yufan Qin, University of Florida • The purpose of the study was to investigate differences in how people respond to two distinctive crisis response strategies (i.e. apology vs. bolstering strategy) in comparison with combined strategy (i.e. apology followed by bolstering strategy) and no comment strategy (e.g. strategic silence: the control group). In addition, the publics’ responses between two different countries (USA vs. China) were compared. Two experimental studies were conducted with a total of 629 people (297 in America vs. 332 in China). In both countries, apology strategy works the best in garnering the public’s trust and reputation in an accidental crisis, particularly in comparison with bolstering strategy. Practical/theoretical implications are further discussed in the paper.

* Extended Abstract * Extended Abstract: Exploring the Effects of CSR on Perceived Brand Innovativeness, Brand Identification and Brand Attitude • Yukyung Lee, University of Connecticut; Carolyn A. Lin, University of Connecticut • This experimental study reveals that exposure to a sustainable (vs. generic) fashion ad increases perceived CSR image and brand innovativeness. The relationship between sustainable fashion ad exposure and CSR image is stronger when attitude towards sustainable fashion is more positive. Perceived CSR image is also positively related to perceived brand innovativeness, consumer-brand identification and brand attitude. Moreover, perceived brand innovativeness and consumer-brand identification both significantly mediate the relationship between perceived CSR image and brand attitude.

From tragedy to activism: Publics’ emotions, efficacy, and communicative action on Twitter in the case of the 2017 Las Vegas Mass Shooting • Queenie Li, University of Miami; Taylor Wen, University of South Carolina • Guided by the Anger Activism Model and pain and loss activism literature, this study analyzes public discussion in a particular case of activism on social media (i.e., the 2017 Las Vegas mass shooting) to present a refined activism framework that advances predictions for policy change engagement during pain and loss events. Key insights about the joint effects of emotion and efficacy in activism communication, public segmentation, and communicative action provide direction for future research investigations that can strengthen theoretical arguments and best practices in activism and advocacy. Public relations or activism scholars can use this research as a stepping stone for conceptualizing more comprehensive ways to identify activist publics and motivate inactive publics to take action.

A View from the Margins of the Margins: How a Queer of Color Critique Enriches Understanding of Public Relations • Nneka Logan; Erica Ciszek • This paper examines the public relations field from the perspective transgender communicators of color. It unites queer of color literature with Bourdieu’s conceptualization of habitus to explore issues of race, gender and marginalization within the discipline. Interviews were conducted with 13 transgender communicators of color and revealed several themes with important implications for public relations theory and practice including advocacy, representation and empowerment. Building on anti-racist and queer scholarship, the purpose of this paper is to expand public relations research by offering a more inclusive conceptualization of the discipline through centering marginalized voices.

Image Repair in the #MeToo Movement: An Examination of Kevin Spacey’s Double Crisis • Don Lowe, University of Kentucky • Through examination of the news articles and Tweets that followed the Anthony Rapp Buzz Feed News article and Spacey’s response Tweet, I argue: (1) double crisis exist; (2) proxy communicators often feel the need to speak out for the profession/industry; (3) proxy communications can be positive or negative; (4) proxy communication can cause harm to the individuals who practice the concept often creating a new crisis; and (5) LGBTQ community members are treated differently as well as the same as their heterosexual counterparts during crises. The Spacey case clearly exemplifies and qualifies as a double crisis. While the severity of the initial and following legal proceedings and publication of numerous other sexual assault claims are proving to be detrimental to Spacey, his Tweet conflating sexual orientation with pedophilia coupled with the conflation that being gay is a choice caused considerable harm to his reputation. Harm that could have been avoided with a sincere apology Additionally, proxy communicators often feel the need to speak out in behalf of the industry/profession. Fellow actors both LGBTQ and heterosexual rushed to Twitter and some to the media to distance the industry/profession from Spacey. Social activists and LGBTQ actors also felt the need to defend the LGBTQ community and distance it from Spacey as well. Spacey’s conflation of sexual orientation with pedophilia and his equating being gay with a choice were both widely condemned in Tweets.

Corporate diplomacy and media: How local news contribute to organizational legitimacy in the host country • Sarah Marschlich; Diana Ingenhoff • Applying neo-institutional public relations approaches, this study explored if and how media frames on corporate diplomacy contribute to organizational legitimacy of foreign multinational corporations in the United Arab Emirates. Conducting a quantitative content analysis of local news media coverage (N=385) from 2014 to 2019, we identified three corporate diplomacy frames, of which two enable corporations to build moral or pragmatic legitimacy. Understanding how media frames contribute to organizational legitimacy has several theoretical and practical implications.

Political Issues Management: Framing the Climate Crisis on the Campaign Trail • Meaghan McKasy; Diana Zulli • This mixed-methods analysis examines the way that democratic presidential candidates at CNN’s 2019 climate crisis town hall presented climate change to the public using fact vs. value-based frames, choice frames, and responsibility frames. Results indicate that candidates predominantly used value-based frames, “gains” were presented in the context of the economy, and candidates were more likely to use prognostic frames over diagnostic frames. These findings speak to the value of framing in political issues management.

* Extended Abstract * From Advocacy to Activism: Scale Development of Behavioral Steps • Brooke McKeever; Robert McKeever; Minhee Choi; Shudan Huang • Although advocacy and activism have gained increasing importance in organizational success, conceptual definitions and valid measurement of the concepts are lacking. By searching the literature, seeking expert feedback, and employing two survey data sets (N= 1,300) for scale development, this study advances a new measurement model of behavioral outcomes that can be useful for future research as well as practice. Findings indicate six dimensions of advocacy and activism. Theoretical, methodological, and practical implications are discussed.

Scientific Evolution of Public Relations Research: Past, Present, and Future • Bitt Moon • Public relations, as an independent domain of applied communication research, has developed unique, original theories to describe, explain, and predict public relations practices that range from the organizational environment to organization-public relationships to publics over the last four decades. This study views public relations as a scientific discipline and takes a scientific evolutionary approach to examine how public relations scholarship has evolved since the 1970s. The four evolutionary stages are applied to illustrate the scientific evolution of public relations research from the 1970s to the 2010s. This study also reviews public relations theories to comprehend research trends in the field. This article concludes that public relations research is in the final stage of scientific evolution (synthesizing) with significant theoretical shifts and calls for another new perspective that fosters innovative and insightful public relations research.

* Extended Abstract * Are employees better spokespeople for CSR initiatives? Findings from a cross-national study • Geah Pressgrove, WVU; Carolyn Kim; Cristobal Barra, Universidad de Chile • This study explores the impact of cultural values on perceptions of spokespersons in a corporate social responsibility context in both the United States and Latin America. Findings indicate individuals with masculine cultural values, perceive spokespersons with managerial titles as a more credible source for information. Conversely, people with more feminine cultural values perceive spokespersons with an employee title as more credible. Further, it was found that different dimensions of transparency (openness, integrity, respect) drive results.

Toward an Informed Employer: The Implications of Organizational Internal Listening for Employee Relationship Cultivation • Sunny Yufan Qin, University of Florida; Rita Linjuan Men, University of Florida • This study examined whether and how organizational internal listening (i.e., organizational- level and supervisory-level listening) influences the quality of employee-organization relationships. Informed by the self-determination theory, employees’ psychological need satisfaction for autonomy, competence, and relatedness was examined as a mediating mechanism in this process. An online survey was conducted with 443 employees across various industries in the U.S. Results showed that organizational-level listening positively influenced the quality of employee relationships with the organization both directly and indirectly via satisfying employees’ psychological need for autonomy, competence, and relatedness. The impact of supervisory-level listening on the quality of employee- organization relationships was fully mediated via employees’ psychological need satisfaction. Theoretical and practical implications of the findings are discussed.

* Extended Abstract * A Construal-level Approach to Post-crisis Response Strategies • Soojin Roh, Peking University HSBC Business School; Hyun Jee Oh • Summary: In order to provide guidance for effective post-crisis communication, this study explores under which circumstances differently framed crisis response message is likely to be effective, building on construal level theory of psychological distance (CLT; Liberman & Trope, 2008; Trope & Liberman, 2010). This study demonstrates significant interaction effects of social distance and crisis message framing (e.g., why vs. how vs. why and how) on publics’ anger and trust toward the organization in crisis.

* Extended Abstract * Suffragists as Early PR Pioneers: The Development of the National American Woman Suffrage Association Press Bureau • Arien Rozelle, St. John Fisher College • Through an examination of Susan B. Anthony’s push to create a Press Bureau for the National American Woman Suffrage Association (NAWSA), this paper argues that Anthony and fellow suffragist Ida Husted Harper should be recognized as early public relations pioneers. Anthony and Harper employed a strategic approach to public relations at the same time – if not before – Ivy Lee and Edward Bernays, who are often credited as the “founding fathers” of modern public relations. Anthony and Husted worked to advance an activist approach to public relations during the dawn of modern public relations in the United States. The early development of the NAWSA Press Bureau tells the story of a grassroots, strategic, coordinated and women-led integrated press effort for social good beginning in 1897, three years before the establishment of the Publicity Bureau, which is largely credited as the first public relations firm in the U.S. (Cutlip).

Building Consumer Communal Relationships through Cause-Related Marketing: From the Perspective of Persuasion Knowledge • Baobao Song; Weiting Tao; Taylor Wen, University of South Carolina • This study investigates the value of cause-related marketing campaigns in consumer relationship management. Specifically, following the tenets of Persuasive Knowledge Model and Equity Theory, this study proposes that the effect of consumers’ inferences of the companies’ manipulative intent in cause-related marketing campaigns on consumer-brand communal relationships is contingent on their knowledge about the degree to which the company and the social cause respectively benefit from the cause-related marketing campaigns. A panel of 506 consumers was recruited to complete an online survey. Results supported the significant three-way interaction effects among the variables of inferences of manipulative intent, corporate benefit knowledge, and social benefit knowledge on consumer communal relationship. Generally, when consumers believe that non-profit partners benefit more from a cause-related marketing campaign than the company does, inferences of manipulative intent positively affect consumer communal relationships. However, when consumers perceive greater corporate benefits than social benefits, inferences of manipulative intent will negatively affect consumer communal relationships. This study provides significant theoretical and managerial implications for future corporate social responsibility/cause-related marketing research and practice.

Appealing to the Marketplace of Audiences: The Anti-Proposition 112 Public Relations Campaign in Colorado • Burton St. John III, University of Colorado-Boulder; Danielle Quichocho, University of Colorado – Boulder • In the fall of 2018, fracking interests in Colorado initiated a public relations campaign against Proposition 112—a measure that these interests perceived as an emergent threat to their continued viability. This study reviewed the messaging used by the industry and its supporters as it appeared across 1,515 text articles (e.g., news accounts, op-eds, etc.) and 38 Facebook posts. We found that pro-fracking messages, rather than concentrating on the quality of the ideas offered in support of fracking (e.g., facts and data) often chose to emphasize connections to the lived experiences of the audiences. As such, this work offers a model of this phenomena called the marketplace of audiences, which includes the components values, aesthetics, and resonance. This model offers both a theoretical and applied framework for how an organization may affirm alliances with key audiences, especially when detecting an emergent threat to its continued existence.

* Extended Abstract * Scholarly Books, Reviews, and Public Relations: Publicity and the Perception of Value • Meta G Carstarphen, University of Oklahoma; Margarita Tapia, The University of Oklahoma • With the sheer volume of books published, global marketplaces, and technology, the field for academic book publishing is robust—and crowded. Survey data gathered from 150 publicists/marketing staff from the Association of University Presses form the basis of this study. A discussion of the results from this study offers an opportunity to re-examine key theoretical constructs about the role of publicity in public relations—including rhetoric, narrative, third-party endorsements, and relationship-building.

Servant Leadership and Employee Advocacy: The Mediating Role of Psychological Empowerment and Perceived Relationship Investment • Patrick Thelen; April Yue • The current study examines how servant leadership relates with employee advocacy behaviors through the mediating role of psychological empowerment and perceived relationship investment (PRI). Through a quantitative survey with 357 employees who work for a variety of organizations, the study’s results indicated that servant leadership plays a critical role in fostering psychological empowerment and PRI, which in turn, encourage employee advocacy behaviors. Relevant theoretical and practical implications are discussed.

* Extended Abstract * How CSR partnerships affect nonprofit organizations (NPOs): The mediating role of consumer-brand identification, CSR motives, and NPO social objective achievement • Michail Vafeiadis; Virginia Harrison, Penn State University; Pratiti Diddi, Lamar University; Frank Dardis, Penn State University; Christen Buckley • This study examined how CSR partnerships with corporations affect nonprofit organizations (NPOs). A 2 (NPO reputation: low vs. high) x 2 (CSR fit: low vs. high) x 2 (partnership duration: short vs. long) between-subjects experiment showed that CSR partnerships are more effective for high-reputation NPOs. Also, NPOs should partner only with high-fit corporations. Consumer-brand identification, perceived corporate extrinsic motives, and fulfillment of nonprofit social objective can influence stakeholders’ supportive intentions toward the NPO.

Public Relations in the Age of Data: Corporate Perspectives on Social Media Analytics (SMA) • Kathy Fitzpatrick, University of South Florida; Paula L. Weissman, American University • The aim of this study was to understand how public relations leaders view and use social media analytics (SMA) and the impact of SMA on the public relations function. Personal interviews with chief communication officers (CCOs) from leading multinational corporate brands revealed that although CCOs perceive social media analytics as strategically important to the advancement of public relations, the use of social media data is limited, slowed by challenges associated with building SMA capacity.

Responding to Online Hoaxes: The Role of Contextual Priming, Crisis Response Type and Communication Strategy • Anli Xiao; Yang Cheng, North Carolina State University • Hoaxes present detrimental threats to individuals and organizations. This paper examines how companies should respond to hoaxes on social media using different crisis response types and crisis communication strategies. In addition, this paper investigated how contextual priming might influence participants’ judgment on the company’s responses. Results indicated that a narrative response might be more effective, and people’s judgment of the crisis response is partially influenced by the contextual priming. Theoretical and practical implications are discussed.

Effects of Narratives on Individuals’ Skepticism toward Corporate Social Responsibility Efforts • Sifan Xu, University of Tennessee Knoxville; Anna Kochigina, University of Tennessee Knoxville • Skepticism is prevalent surrounding companies’ corporate social responsibility (CSR) communication. Existing research on narratives suggests that narratives can reduce counterarguing and increase story-consistent beliefs and attitudes. However, research is still in its preliminary stage in understanding how narratives may help alleviate individuals’ skepticism toward companies’ CSR initiatives. The current study first tested multiple videos searched on YouTube depicting a real organization’s CSR initiatives. Four videos (two in narrative format and two in non-narrative format) were eventually selected and used in the experiment, where participants recruited from MTurk (n = 345) were randomly assigned to watch one of the selected videos. Results of the study suggest that narrative significantly reduced almost all of the previously identified dimensions of CSR skepticism and significantly increased perceived extrinsic (public-serving) motive. Furthermore, narrative engagement and perceived CSR motive were significant mediators in the effect of narrative format on CSR skepticism. Considering the growing perspective of using engagement as a framework to unpack public relations theories and practices, the current study provides valuable insights to narrative engagement in public relations research.

Does the Medium Matter? A Meta-analysis on Using Social Media vs. Traditional Media in Crisis Communication • Jie Xu, Villanova University • There has been a growing body of crisis communication research that treats social media as a critical variable, which might alter how people perceive and react to crisis communication messages. The meta-analysis of 8 studies (k = 22, n = 3,209, combined n = 9,703) compared the impact of social media vs. traditional media in crisis communication. Five studies (n = 1,896) contained 8 relevant effect sizes on crisis responsibility, representing 3,294 individuals. Seven studies (n = 3,185) contained 14 relevant effect sizes on persuasiveness, representing 6,409 individuals. Compared to traditional media, using social media significantly lessened consumers’ perceived crisis responsibility (r = -.134, 95% CI -.212– -.054, p = .001). There was no significant difference between using traditional media and social media in crisis communication on persuasiveness (r = -.039, 95% CI -.114– .035, p = .30). The moderator analysis indicated that for both crisis responsibility and persuasiveness, the effect size was more noticeable when an organization communicates with college students vs. non-student publics. The ability of social media in dampening crisis responsibility was more pronounced for fictitious organizations compared to real organizations. Compared to traditional media, social media was significantly more negative for preventable crisis, the influence was weak for accidental crisis. Theoretical and practical implications are discussed, as well as directions for future research.

Publics’ Emotional Reactions and Acceptance of Organizational Crisis Response in the Case of Boeing 737 MAX Crisis • Hao Xu, University of Minnesota Twin Cities; Jisu Huh, University of Minnesota; Smitha Muthya Sudheendra, University of Minnesota Twin Cities; Debarati Das, University of Minnesota Twin Cities; Jaideep Srivastava, University of Minnesota Twin Cities • This study examined publics’ emotional reactions to a crisis, and the impacts of such emotions on their acceptance of organizational crisis response communications, using computational analysis of the real-world example of the Boeing 737 MAX crisis. The results reveal sadness and fear as the two primary emotions among publics, and, for publics in this emotional state, specific and accommodative crisis response strategies seem to be better accepted and generate favorable reactions in certain stakeholder groups.

Understanding the Impact of Brand Feedback to Negative eWOM on Social Media: An Expectation Violation Approach • jing yang, Loyola University Chicago; Juan Mundel, DePaul University • The current study investigated the effects of brand feedback strategies in response to negative eWOM on social media on consumers’ positive and negative expectation violations, as well as the consequences of such expectation violation. Results indicated two routes of mechanisms (i.e., positive and negative), such that positive consumer expectation violation results in higher consumer satisfaction, which leads to brand love. On the other hand, negative consumer expectation violation results in higher consumer dissatisfaction, an antecedent to brand hate. Our study also revealed that it is important for brands to respond to negative eWOM to avoid consumer backlash. Moreover, providing compensation to consumers is also an effective approach to attenuate consumer dissatisfaction, potentially restoring consumer satisfaction.

Do instructing and adjusting information make a difference in crisis responsibility attribution? Merging fear appeal studies with the defensive attribution hypothesis • Xueying Zhang; Ziyuan Zhou, Savannah State University • The research on crisis response strategy has long been a popular topic in crisis communication. Image repair strategies, such as apology, excuse, deny, sympathy, to name a few, have been well documented in the literature. However, empirical evidence on instructing and adjusting information is scarce. Extant research generates inconsistent, sometimes even contradicting conclusions (Kim & Sung, 2014; Park & Avery, 2018). This study joins the discussion of the two types of information and adds empirical evidence on how the two strategies work. A 2 (high vs. low threat) × 2 (high vs. low efficacy for instructing information) × 2 (high vs. low efficacy for adjusting information) factorial experiment was conducted using Qualtrics national research panel to test the effect of instructing and adjusting information on participants’ account acceptance, attribution of crisis responsibility and evaluation of organizational reputation. Overall, the results highlight the role of efficacy in adjusting information in promoting account acceptance, alleviating crisis responsibility, and protecting organizational reputation. The mixed results of threat and efficacy in instructing information encourage managerial considerations when organizations design initial crisis responses. Many interesting directions for future research are also inspired.

Organizational Legitimacy for High-Risk Facilities: Examining the Case of NBAF • Xiaochen Zhang, University of Oklahoma; NANCY MUTURI • Through an online survey of community residents living nearby the National Bio and Agro-Defense Facility (NBAF), this study examined how high-risk organizations can communicate organizational legitimacy, and how legitimacy perception may affect public trust and risk perceptions. Results illustrated the importance of transparent and consistent communication in organizational legitimacy-building, as well as the role of legitimacy, especially for high-risk organizations, to garner public trust, to ease public uncertainty, and to increase public preparedness.

Provincial and Municipal Leaders’ Coronavirus Discourse Repairs Local Governments’ Image • Ernest Zhang, University of Missouri School of Journalism; Yitao Liu, Meishi Film Academy of Chongqing University; William Benoit, Department of Communication Studies of University of Alabama College of Arts and Sciences; Fritz Cropp, University of Missouri School of Journalism • “Seventeen years ago, SARS (Severe acute respiratory syndrome) wreaked havoc in China and across the world. Zhang and Benoit (2009) pointed out that the then Chinese health minister failed to defend the image of the Chinese government because he ineffectually used image-repair tactics. Seventeen years later, did the leaders of Hubei province and its capital city Wuhan more effectively protect the image of Hubei and Wuhan? The first case of COVID-19 was believed to originate in Wuhan on December 1, 2019 (Huang et al., 2020). The virus up to April 6 caused 1,331,032 infections and 73,917 deaths across the world (Johns Hopkins CSSE, 2020). Since most of deaths and infections had happened in Hubei and Wuhan before March 28 (Ansari et al., 2020), people in the world for a while considered the province and the city “Wuhan Pneumonia” equivalent to COVID-19. To repair the image of Hubei and Wuhan as liars for covering up the disaster and as equivalent to the virus, Hubei and Wuhan’s leaders held 65 press conferences and were interviewed over 10 times between January 19 and April 6. Using Benoit’s image repair theory (1995, 2015), the authors analyzed the leaders’ discourse at eight selected news conferences and five interviews, concluding that the leaders succeeded in applying seven of Benoit’s (1995) image-repair tactics but failed in the other three ones. The study argues their discourse succeeded in repairing Wuhan’s and Hubei’s images.

Student Papers
Finding an Antidote: Testing the Use of Proactive Crisis Strategies to Protect Organizations from Astroturfing Attacks • Courtney Boman, University of Missouri; Erika Schneider, University of Missori • “Astroturfing, or the orchestration of manipulative propaganda campaigns, has become the center of conversations amid Fake News disputations. Exploring an astroturf attack as a paracrisis, this research investigates the effects of an attack and how proactive communication strategies can protect organizational outcomes (i.e., credibility, crisis responsibility, account acceptance, and organizational reputation). In addition to expanding theoretical crisis response models, this research offers practitioners with advice that emphasizes the use of proactive strategies.

Crisis Communication Strategy in Crisis of Chinese Celebrities with Huge Fan Base • QINXIAN CAI, The Chinese University of Hong Kong • Chinese celebrities with huge fan base have recently attracted much attention, and some of them have some crises within the social media environment. In this study, four cases were chosen and divided into two types, competence-violated and integrity-violated. This article offered a comprehensive angle including celebrities, fans and media to understand the interaction during the crises. The analysis indicated that the different strategies were used in different kinds of crises among different parties and the reasons, and also the suggestions about how to deal with the celebrities’ crises.

Effects of Crisis Severity and Crisis Response Strategies on Post-Crisis Organizational Reputation • Sera Choi • Using SCCT, this study investigates the impact of crisis severity and crisis response strategies on post-crisis organizational reputation. Two (crisis severity: low vs. high) x 2 (crisis response strategy: match vs. mismatch) between-subjects factorial design was employed (N=289). There were main and interaction effects between the variables. A matched response strategy was more effective under high crisis severity, but there was no such interaction effect under low severity condition. Theoretical and practical implications were discussed.

Social Movements and Identification: Examining BLM and MFOL’s Use of Identification Strategies to Build Relationships. • Candice Edrington, North Carolina State University • With the rapid connectivity and mobility provided by the technological affordances of the Internet, individuals and organizations have been able to broaden their reach in terms of sharing information. In particular, social movements have used these affordances to their advantages by creating social media pages/accounts to widely disseminate information regarding their advocacy and activist agendas. Black Lives Matter and March For Our Lives are two such movements. Due to their unique communication and relationship building needs, activist organizations are of particular importance in public relations scholarship (Taylor et al., 2001). Coombs and Holladay called for the reconsideration of activism from a public relations perspective by asserting that activists seek to alter the behaviors and policies of organizations in some fashion, which requires them to utilize power and persuasion, thus noting the similarities between public relations and activism (Coombs & Holladay, 2012). However, advocacy and activism on digital platforms has been examined in public relations scholarship from the perspective of nonprofit organizations. Sommerfeldt (2007) notes that “the study of public relations, the Internet, and activism have rarely converged” (p. 112). Thus, there is a gap in the literature when it comes to analyzing the message strategies that social movements employ on digital platforms. Therefore, the purpose of this project was to bridge the gap through an analysis of the message strategies used by these two social movements in an effort to build relationships through establishing identification with their key publics via their Twitter pages.

Explicating Moral Responsibility in Crisis Communication • Yoorim Hong, University of Missouri, Columbia • Moral responsibility has been widely used by publics and public relations practitioners to imply an organization’s accountability for an incident with negative impact on society. Despite its frequent usage, the concept of moral responsibility has not been sufficiently explicated in the field of public relations. This concept explication paper makes its departure from reflecting on nearby concepts such as blame, causal attributions, and crisis responsibility. By integrating ideas from other fields of study, the theoretical definition of moral responsibility, its dimensions and indicators are proposed. This paper also guides the future empirical analysis, by suggesting possible antecedents and consequences of attributions of moral responsibility in an organizational crisis. The authors believe that investigating how publics attribute moral responsibility to organizations would help public relations researchers and practitioners develop more effective communication strategies in ways that protect the organization’s reputation and its relationships with publics in a crisis.

What Makes Organizational Advocacy More Effective?: The Moderating Effect of the Public’s Perception of Issue Polarization • Ejae Lee, Indiana University • This study focuses on individual publics’ perceptions about the attributes of hot-button issues on which organizations take a stance, in order to better understand the effect of organizational advocacy. This study examined (a) how individuals perceive an organization’s stance and their own stance on a controversial sociopolitical issue, (b) whether the alignment of issue stances is positively related to pro-company support, and (c) how perceived issue polarization could moderate the association between individuals’ perceived issue alignment and their support for companies doing organizational advocacy.

Protecting Intangible Assets on Twitter: The Effects of Crisis Response Strategies on Credibility, Trust, Reputation, and Post-Crisis Behavior • James Ndone, University of Missouri (School of Journalism) • This study investigated the effects of crisis response strategies of stealing thunder, apology, and denial on a hospital’s intangible assets of reputation, credibility, and trust on Twitter using an online survey. Besides, the study investigated social amplification and post-crisis behavior such as purchase intentions and negative word-of-mouth on Twitter. The findings suggest that stakeholders will trust, treat a message as credible, and hold the reputation of an organization at high levels if it posts apologetic tweets and steals thunder during a crisis. When an organization denies its responsibility for a crisis on Twitter, stakeholders are likely to spread negative word-of-mouth and reduce their purchase intentions. Theoretical and practical implications of the study are discussed.

* Extended Abstract * Effects of Inconsistent CSR Information on Customer’s Attitudes: A Mediation Model • Moon Nguyen, Hong Kong Baptist University • The study proposes a model to examine effects of inconsistent CSR information on customer’s attitudes. Using a between-group experiment, results show that corporate hypocrisy is a mediator in this relationship. Corporate hypocrisy is mediated by CSR belief and company reputation. Implications are that companies should be conscious when adopting CSR activities as customers are sensible to information inconsistency, and they should maintain good reputation and enhance CSR belief as these factors can have buffering effects.

Favoring Emotional or Analytical? Exploring Corporate Brand Personality Projected on Twitter • Lewen Wei, Pennsylvania State University; Jinping Wang, Pennsylvania State University • The present study sought to unveil corporate brand personalities that top-ranking brands might project on social media using a machine-learning approach. We collected pertinent data at two time points and examined 99 most valuable brands’ corporate brand personality on Twitter along with how Twitter users engaged with different corporate brand personalities. We found different types of corporate brand personalities were presented on Twitter, and there was a close relationship between projected personality and public engagement.

Stand on Parties or Issues? Comparing the Effects of Different Corporate Social Advocacy (CSA) Strategies • Hao Xu, University of Minnesota Twin Cities • This research project examined the effects of three different CSA strategies – standing on a political party, standing on multiple issues along with one particular ideology, and standing on a single issue – on publics’ attitudes and supportive intentions. The results demonstrate that for both Democratic and Republican publics, the three strategies can generate similar effects, but the effects between Democrats and Republicans can possibly be asymmetrical. Implications for academic research and practices are discussed.

Teaching
* Extended Abstract * Analytics in Public Relations Measurement: Desired Skills for Digital Communicators • Melissa Adams; Nicole Lee, North Carolina State University • This exploratory study examined the analytics education and skills agencies seek in new digital public relations hires and extends recent research on the topic of public relations analytics education. In-depth interviews with 14 senior managers at O’Dwyer’s Top 50 ranked agencies identified the analytic training and tool knowledge most desired in new hires. Results show that basic education in analytic measurement and data analysis is necessary preparation for the digital public relations job market.

* Extended Abstract * Forming and Implementing an Interdisciplinary Public-Interest Course Experience on Emerging Technology Communication and Policy • Julia Fraustino, West Virginia University; Kakan Dey, West Virginia University; Dimitra Pyrialakou, West Virginia University; David Martinelli, West Virginia University; John Deskins, West Virginia University • This study investigates an interdisciplinary public-interest course experience for upper-level undergraduates. Five instructors in public relations, economics, and engineering created and piloted a course with students across multiple disciplines to explore the challenge of an Appalachian state’s potential autonomous vehicle (AV) implementation and policy from an interdisciplinary perspective. Pre- and mid-semester data collected from public relations students along with the instructors’ field observation and reflection memos provide preliminary qualitative insights into the course’s benefits and challenges.

What It Really Takes: Revealing the Shared Challenges in PRSSA Faculty Advising • Amanda J. Weed, Kennesaw State University; Adrienne Wallace, GVSU; Betsy Emmons, Samford University; Kate Keib, Oglethorpe University • PRSSA supplements the traditional public relations curriculum by providing student members with enhanced learning and networking opportunities. PRSSA faculty advisers assume an advanced mentoring role by facilitating experiential learning and networking that connects classroom learning to practical application of knowledge, skills, and understanding of the public relations profession. A two-wave survey of current PRSSA faculty advisers examined the shared challenges that impact the personal and professional satisfaction of those who hold the role.

<2020 Abstracts